Asus G15CX - Page 34

34 Chapter 5: Troubleshooting
ENGLISH
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No display on the monitor.
•Checkifthemonitorispoweredon.
•Ensurethatyourmonitorisproperlyconnectedtothevideooutputportonyour
computer.
•Ifyourcomputercomeswithadiscretegraphicscard,ensurethatyouconnectyour
monitor to a video output port on the discrete graphics card.
•Checkifanyofthepinsonthemonitorvideoconnectorisbent.Ifyoudiscover
bent pins, replace the monitor video connector cable.
•Checkifyourmonitorispluggedtoapowersourceproperly.
•Refertothedocumentationthatcamewithyourmonitorformoretroubleshooting
information.
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When using multiple monitors, only one monitor has display.
•Ensurethatthebothmonitorsarepoweredon.
•DuringPOST,onlythemonitorconnectedtotheVGAporthasdisplay.Thedual
display function works only under Windows.
•Whenagraphicscardisinstalledonyourcomputer,ensurethatyouconnectthe
monitors to the output port on the graphics card.
•Checkifthemultipledisplayssettingsarecorrect.
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My computer cannot detect my USB storage device.
•ThersttimeyouconnectyourUSBstoragedevicetoyourcomputer,Windows
automatically installs a driver for it. Wait for a while and go to My Computer to
check if the USB storage device is detected.
•ConnectyourUSBstoragedevicetoanothercomputertotestiftheUSBstorage
device is broken or malfunctions.
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I want to restore or undo changes to my computer’s system settings
without aecting my personal les or data.
You can use Windows
®
10 Refresh your PC without aecting your les recovery
option to restore or undo changes to your computer’s system settings without
aecting your personal data such as documents or photos. To use this recovery
option, click Settings > Update & recovery > Recovery from the Start menu,
select Refresh your PC without aecting your les, and click Get started.