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FAQ:
1. Fan not spinning - Related components: PWM fan, Fan hub
①Dust and debris can accumulate on the fan blades over time, causing it to stop spinning.
Check for any physical obstructions that may be blocking the fan's movement and
remove them. Please remove the fan from the fan hub and directly connect it to the
fan header on the motherboard. If the fan still doesn’t work, please replace the fan.
②Make sure that the fan is properly connected to the fan hub. The fan has a 4-pin
connector, ensure that the cable is securely plugged into the motherboard or the fan
hub.
③If it is confirmed that the fan can work, it means the fan hub is damaged, please replace
it.
2. Fan noise - Related components: PWM fan
①Over time, dust can accumulate on the fan blades, causing them to become unbalanced
and produce noise. Turn off your computer and carefully clean the fan blades using
compressed air or a soft brush to remove any dust or debris.
②Adjust the fan speed settings in the computer's BIOS or through software provided by
the motherboard manufacturer. Lowering the fan speed can help reduce the noise
level. However, be cautious not to set the fan speed too low, as it could lead to
overheating.
3. FIO buttons and ports not working - Related components: FIO module
①Ensure that the cables connecting the FIO buttons and ports to the motherboard are
properly connected. Sometimes, these cables can come loose or get disconnected,
leading to functionality issues.
②Reconnecting the cables can resolve poor connections. Gently disconnect all the cables,
wait for a while, and then plug them back into the corresponding headers on the
motherboard.
③If reconnecting the cables does not solve the issue, please replace the FIO module.
4. Case lighting not working - Related components: FIO module, Front panel, Light panel
①Ensure that the case lighting cables are properly connected to the power source. Test
the case lighting with a different PSU, connect the case lighting to a known working
PSU to determine if the lighting functions properly.
②Verify if the RGB light panel controller is correctly connected. Make sure that the
connecting cable of the controller is correctly connected with the RGB header of the
motherboard.
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