3-8
Chapter 3: General Instructions
Compliance and standards CB, CE, CU, CCC, UL/cUL, FCC, RCM, BSMI,
VCCI, RoHS, WEEE, J-MOSS, ErP, PSE,
CEL, Windows 7 WHQL, Windows 8.1 WHQL,
Windows 10 WHQL, KCC, E-Standby, TUV-
Flicker Free, TUV-Low Blue Light, UkrSEPRO,
MEPS
*Specifications are subject to change without notice.
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
Press the •
button to check if the monitor
is in the ON mode.
Check if the power cord is properly •
connected to the monitor and the power
outlet.
The power LED lights white and there is no
screen image
Check if the monitor and the computer are •
in the ON mode.
Make sure the signal cable is properly •
connected the monitor and the computer.
Inspect the signal cable and make sure •
none of the pins are bent.
Connect the computer with another •
available monitor to check if the computer
is properly working.
Screen image is too light or dark Adjust the Contrast and Brightness •
settings via OSD.
Screen image bounces or a wave pattern is
present in the image
Make sure the signal cable is properly •
connected to the monitor and the
computer.
Move electrical devices that may cause •
electrical interference.
Screen image has color defects (white does
not look white)
Inspect the signal cable and make sure •
that none of the pins are bent.
Perform All Reset via OSD.•
Adjust the R/G/B color settings or select •
the Color Temperature via OSD.
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