Asus ROG STRIX XG49VQ User Manual

3-12
Chapter 3: General Instruction
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
• Press the button to check if the monitor is in
the ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check Power Indicator function in main menu
OSD. Select “ON” to turn on power LED.
The power LED lights
amber and there is no
screen image
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of
the pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light
or dark
• Adjust the Contrast and Brightness settings via
OSD.
Screen image bounces or
a wave pattern is present
in the image
• Make sure the signal cable is properly connected
to the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color
defects (white does not
look white)
• Inspect the signal cable and make sure that
none of the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select the
Color Temperature via OSD.
The screen image is a
white mist
• PBP mode is not support HDR, Please try to turn
off HDR function of source side or turn off PBP
mode, and then check screen image is normal
or not.
No sound or sound is low • Adjust the volume settings of both your monitor
and computer.
• Make sure the computer sound card driver is
properly installed and activated.
• Check the audio source.

Asus ROG STRIX XG49VQ Specifications

General

Style	Curved
Color	Black
Screen Type	-
Stand Type	Simple
Wall Mount	VESA 100x100 mm
Tilt	+20° ~ -5°
Sound	Speakers 5 W x 2
Features	Flicker Free
OS Compatibility	Windows
Interface Connectors	2x HDMI
Operation Conditions	0 °C to 40 °C (32 °F to 104 °F)
Tiltable	yes
Touch Screen	no
Webcam	no
Screen Size	49
Panel Type	VA
Aspect Ratio	32:9
Resolution	3840x1080
Refresh Rate	144 Hz
Viewing Angle	178°/ 178°
Response Time	4 ms (GTG)
Brightness	200cd/m2 (min)
Contrast Ratio	1000:1
Pixel Pitch	0.311 mm
Native Resolution	3840 x 1080
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Synchronization	freesync (amd adaptive sync)
Horizontal Scan Rate	167 kilohertz
HDR	yes
HDR Format	vesa certified displayhdr 400
Type	-
Power Supply	14V/3.22A
Power Consumption	73 W (max)
Depth with Stand	344.74 mm
Height with Stand	529.10 mm
Width with Stand	1193.33 mm
Net Weight with Stand	13.3 Kg
Depth without Stand	178.43 mm
Height without Stand	369.7 mm
Width without Stand	1193.33 mm
Net Weight without Stand	9.7 Kg
Built-In Speakers	no
HDMI Ports	2
USB Ports	2 x usb-c 3.0
USB Type B Ports	0
Display Port Inputs	1
Mini Display Port	0
DVI	0
Thunderbolt Ports	0
Headphones Output	yes
Voice Assistant	no