Appendix
110
Troubleshooting
Incomplete messages.
If a caller leaves a very long message, part of it may be lost when
the system disconnects the call after the maximum recording time
you have set.
If the caller pauses for longer than seven seconds, the system
stops recording and disconnects the call.
If the system’s memory becomes full during a message, the
system stops recording and disconnects the call.
If the caller’s voice is very soft, the system may stop recording
and disconnect the call.
Difficulty hearing messages.
Press VOLUME to increase the telephone base speaker
volume.
Press
DIR/VOLUME to adjust the message playback volume on
a handset.
System does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should
show on the handset and the
/ANS ON/OFF light on the
telephone base should be on.
• If toll saver is activated, the number of rings changes to two
when you have new messages stored (pages 76).
• If the memory is full or the system is off, the system will answer
after ten rings.
In some cases, the answering system is affected by the ringing
system used by your telephone service provider.
If you subscribe to voicemail service, change the number of
rings so that your answering system answers before your
voicemail (pages 76). To determine how many rings activate your
voicemail, contact your telephone service provider.
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