Appendix
113
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t
work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your
nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated
USB port on your computer. Do not plug it into a multiple port
USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not
have enough power. Try using a USB hub with its own external
power supply.
If you are using a firewall, it may prevent access to your
nontraditional telephone service provider. Contact your service
provider for more information.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try
putting the cordless handset in the telephone base or charger. If it
does not fix the problem, do the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the cordless handset battery.
Wait a few minutes.
Connect power to the telephone base.
Remove the battery. Replace the battery and place the cordless
handset into the telephone base or charger.
Wait for the cordless handset to reestablish its connection with
the telephone base. Allow up to one minute for this to take
place.
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Troubleshooting