Appendix
15
Troubleshooting
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger
and the charge light is not on, refer to The charge light is off
(page 20).
Charge the battery in the cordless handset for at least 10
hours. For optimum daily performance, return the cordless
handset to the telephone base or charger when not in use.
If the battery is depleted, it may take approximately 30
minutes to charge the handset before it shows Low battery.
Refer to the table on page 6 for details.
You may need to purchase a new battery. Refer to Battery
installation and charging in this user’s manual on pages 6-7.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and
plug in a different telephone. If you still hear other calls, call
your telephone service provider.
I get noise, static, or weak signals even when I’m near the
telephone base.
If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must
install a DSL filter between the telephone line cord and the
telephone wall jack. The filter prevents noise and caller ID
problems as a result of DSL interference. Please contact your
DSL service provider for more information about DSL filters.
You may be able to improve the performance of your cordless
phone by installing your telephone base as far as possible
from any other existing cordless telephone system that may
already be installed.
Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
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