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When sending product back, please clearly mark the RMA# on the outside
of the shipping box. Please include a letter that indicates your RMA#, Name,
Return Address, reason for service return, Contact information such as valid
telephone numbers and/or e-mail address and proof of purchases that will
help us to establish the valid start date of the warranty. Product merchandise
returns that do not have an RMA listed may be refused or a significant delay in
processing may occur.
Estimated Warranty service time is 10-20 business days. End-user/cus-
tomer is responsible for postage to ATN Europe LTD for warranty service.
ATN Europe LTD will cover return postage/shipping to European Union coun-
tries end-users/customers after warranty repair only if product is covered by
aforementioned warranty. ATN Europe LTD will return product after warranty
service by domestic TNT ground and/or domestic mail. Any other requested,
required or international shipping method the postage/shipping fee will be the
responsibility of the end-user/customer.
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