August VGB100 - Troubleshooting Common Issues; No Video in Preview Screen; Blue Screen or Load Errors; Poor Video Quality

5. Troublesho
ng
(Video in the Preview Sereen
+ OnyourPCILaptop Home Page; right click onthe
4
Solct
Properties,’
and
he
“Compatibility”
1 Tok Reduced Colour Mode”
is sleet 8 Bit
‘ue Screen Load
+ Check te USM and Cable Connestione
1 Check he Sear Adapters eto“ Ostput” AND is
plugged ino the AVITVI Sear Socket
«+ Check the Soure Device i playing correctly
Video Quality is Poor
+ Sceif formats other than PAL I provide beter Video
Quality
«+ Swite ua deren USB Porton your PCLpton
PC/Laptop docs not Recognise USB Stick
+ Desesvate any Ansvirus/Malware on your PC/Laptop
* Reinser the USB, and instal the Devers asperthe
1 Accept any Toms that oad
Selected Device Cs
+ Click on the Windows’ leon, ad sleet “Settings
4 Sect "Privacy and'hen select "Cane"
lake sure Allow apps to access your cameras
switched "On"
Hosa that "Cs
Apps below
Be Used
metas sitched Oni the ist of
Licence Key is Not Working.
+ Pease ensre that the Digis ae spaced out corey, and
that there have heen notype
‘Ifyou have made o ers andthe Key i still ot working
please contact u for lp
Ifyou have made no errors and the Key leat not
‘working, please email us over the folowing
+ APicture of the Licence Key a dsplayed onthe CD Wallet
+ APictreScrosashot on how itis entered into the Software