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Aukey KM-G12 - FAQ; Keyboard Connectivity Issues; Unresponsive Keys Troubleshooting; Product Care & Use

Aukey KM-G12
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- 05 -
FAQ
Why doesn’t the keyboard respond after I connect it to my computer?
We recommend a direct connection to your laptop/desktop to avoid any latency
issues. However, if this keyboard is connected via a USB hub, allow 10–15 seconds for
proper detection and avoid using any unpowered or underpowered hubs to ensure
sufficient power supply to the keyboard.
What if some keys aren’t responding?
Try unplugging it and plugging it in again. If this doesn’t fix the issue, please contact us
through the appropriate e-mail address below.
Product Care & Use
This keyboard is compatible with most Cherry MX keycaps and other keycaps with
the same stems
Keep away from extreme heat

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