If the shredder continues to work after a shredding cycle and does not stop then this
is either;
1. The waste bin is full. You should empty the bin or compact the shredded paper.
2. Some paper is blocking the auto sensor, try clearing it by reversing and then
returning the switch to auto or by shredding some more paper.
3. Glue from envelopes or label’s is obstructing the sensor. You should not shred
gummed envelopes or sticky labels, try cleaning and lubricating the shredder with
Aurora SP1000 Lubrication and sharpening sheets.
Problem 3 – The shredder has jammed whilst shredding
Empty the waste bin and try reversing the unit to clear the jam.
If this does not work disconnect power, trim off paper above and below the jam,
reconnect power and try alternating between reverse and auto until the jam clears.
If at any point the shredder stops working during this process it has probably over
heated and will need to cool down for 60 minutes.
Please be careful not to exceed the maximum paper capacity and feed the paper in
straight, please be aware damage caused to the shredder by inserting too much
paper or by failing to shred using a straight paper path is classed as misuse and
invalidates your warranty.
Never attempt to clear paper jams by inserting implements into the shredder or by
opening the unit.
Warranty
Your Aurora shredder comes with a 12 months return to base warranty, please
contact your supplier for further details.
Aurora warrants all parts of the machine to be free from defects in materials and
workmanship for a period of 1 year from the date of the purchase by the original
consumer. If the shredder is found to be defective during the warranty period the
sole and exclusive remedy will be the repair or replacement at Aurora’s option and
expense.
Aurora Electronics (UK) Ltd disclaims any liability for incidental or consequential
damages attributable to the product. The liability of Aurora Electronics (UK) Ltd is
limited to the cost of the repair/replacement of the unit under warranty.
The warranty shall be immediately invalidated if unauthorized repairs or
modifications are made, if the machine has been abused or mishandled, if the
product has been re-sold, or if the product has not been operated in accordance
with the instructions contained in this document.
The warranty is in addition to and does not diminish the consumer’s statutory or
legal rights.
Aurora Electronics (UK) Ltd
Email: sales@aurora-ltd.co.uk
www.aurora-ltd.co.uk
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