EN-7
12. Troubleshooting
Q: The headphone cannot be turned on.
A: The battery may be flat. Please recharge the headphones.
Refer to chapter 4.Charging the Headphones.
Q: Why headphones can’t pair with the mobile phone?
A: Please check the followings.
- Make sure the headphones are charged and in pairing
mode.
- Make sure the wireless function of your phone is turned
on.
- Make sure both devices are within valid pairing range.
(33 feet/10 meters).
- Make sure there is no obstacle between the headphones
and the mobile phone,such as electronic devices or walls.
- In addition, you can reset the headphones and pair with
your phone again.
Q: There is some noise.
A: Please make sure that there is no obstacle between
these two devices to avoid the interference.
Q: I can't hear the sound.
A: Please check the followings.
-Try to increase the volume.
-Make sure the wireless function is on and both devices are
connected and within 33feet/10meters.
Q: My mobile phone or computer can’t search for the
Note:
The alarm will sound when the volume reaches the maximum
level.
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