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CONNECTION OF SERVICES
5.2 Common Fault Table
Fault Possible Cause Proposed Fix
No 230 volt Connecting lead between Check and connect lead as per 5.1C.
output from the site and Leisure Check also input connector at the base of the EC325PSU.
PSU. Vehicle not connected.
RCD switched off. Reset RCD as per 5.1D.
RCD not operating Check supply polarity; if the RCD continues to fail contact your
correctly. dealer, as there is probably an equipment or wiring fault.
MCB switched off. Reset MCB by switching OFF (down position) then back ON (up
position), if the MCB continues to fail contact your dealer, as there is
probably an equipment or wiring fault.
No or deficient supply Contact site warden for assistance.
from site.
Other fault. Contact your dealer.
Reverse Polarity Mains Supply reversed? The reverse polarity light is designed to illuminate when the Live and
light is illuminated . Neutral supply has been reversed/crossed over. If the light illuminates
on PSU there is a problem with the site supply or the cable connecting the supply
to your vehicle. The light is designed to work on UK electrical supplies
(where the neutral conductor is connected to earth at the sub stattion). If
you are using your vehicle outside the UK this light may illuminate when
no fault axists. In these cases consult the site warden for advice.
Generator being used The Reverse Polarity warning light is on when using my generator.
This is a normal side effect when using some types of generator. Instead
of connecting the neutral conductor to earth, some generators centre tap
the earth connection making both neutral and live conductors 110V
above earth. This 110V difference causes the neon polarity indicator to
illuminate. In most cases it is still safe to use the generator, but please
consult the generator handbook for further information.
Control Panel Control Panel has no display Check batteries, turn EC325PSU charger switch on, and ensure mains
Problems supply is connected.
Check control panel connecting lead at EC325PSU and behind
Control Panel.
Contact your Dealer.
12V Power turns off Battery save feature has operated to protect the vehicle battery and or
the Leisure battery. See 3.7C.
Engine has been started, all equipment has been disconnected to meet
EMC requirements. See 4.4.
Control Panel display Observe control panel handling instructions.
corrupt/erratic function Control panel software may have crashed. Reboot control panel by
turning off the EC325PSU charger switch and removing fuses 1 & 2
at the EC325PSU (2x20A fuses for leisure and vehicle batteries).
Wait 30 seconds then replace the fuses and turn the charger switch on.
(Alternatively, remove the bezel at the control panel by pulling down
in the centre of the bottom, unplug the control panel multi-way
connector, wait 30 seconds, then plug back in and reassemble.
Control Panel contrast poor Observe control panel handling instructions.
Remove control panel as above but do not unplug. Carefully adjust
contrast preset (small adjuster) on back of control panel using
jewellers screwdriver.
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