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WARRANTY
Auto-Sleeper Warranty
1. Motorhomes produced by Auto-Sleepers Ltd
(hereafter referred to as the Company) are covered
by a 2-year warranty.
2. During this period the Company undertakes to repair
or, if deemed necessary by the Company, replace all
defective parts of the motorhome subject to the
conditions set out in this document.
3. This warranty commences on the day the vehicle is
registered with the relevant authorities in the original
country of sale OR 12 months from the date the
vehicle was invoiced to the supplying dealer
whichever is sooner.
4. The supplying Dealer must explain the warranty
terms and conditions to the purchaser and return the
completed Warranty Registration Card – see below -
to the Company to activate the warranty cover.
5. Auto-Sleepers Dealers are not agents of the
Company and cannot bind the Company to any
agreement for warranty work to be undertaken
unless they have obtained prior authority from the
Company.
6. Defects in the base vehicle are covered by the base
vehicle manufacturers warranty and any problems
with it, or its accessories, must be referred to the
base vehicle manufacturers’ agent.
7. Warranty cover is provided subject to the completion
of regular servicing/inspection by an authorised
Auto-Sleepers Dealer or NCC Approved Workshop
and this must meet the requirements of the NCC
Motorhome Habitation Service Schedule. These
services must take place on the anniversary - plus or
minus 60 days – of beginning of the warranty period.
The Owner should retain copies of the service
schedules and receipted invoices as proof that they
have been completed
8. All warranty issues must be reported, in the first
instance, to the supplying dealer.
9.
Year One Cover
The warranty covers faults in the motorhome
conversion arising from manufacturing defects or
defective parts with the exception of.
a. Those exhibiting the effects of fair wear and
tear.
b. Damage and defects that have arisen as a
result of accident, misuse, negligence or
neglect.
c. Replacement bulbs, light emitting diodes,
fluorescent tubes, fuses.
d. Leisure batteries, unless covered for the
unexpired part of a 90 day warranty that begins
when the motorhome is delivered by the
Company to the Dealer.
10.
Year Two Cover
The warranty covers is the same as year 1 with the
following additional exclusions.
a. External and interior door hinges and catches
b. Interior and exterior transfers, coach lines,
decals and adhesive décor parts
c. Interior and exterior surface finishes – including
all painted surfaces and heat shields
d. Glass worktops and mirrors
e. Soft furnishings, curtains, carpets, and other
floor coverings.
f. Window and roof light glazing units, blinds, fly
screens, stays and catches.
g. Microwaves, cookers, grills and hobs,
refrigerators, water heaters, space heaters,
TVs and audio equipment
11.
General
These are terms applying to the whole warranty
period - the warranty does not cover,
a. The effects of normal wear and tear associated
with use, normal deterioration, corrosion, or
fading,
b. Accidental damage of any kind,
c. Damage caused by animals, rodents or others
pests,
d. Replacement parts where these have reached
the end of their effective working life,
e. Maintenance activities including; the
adjustment of doors and catches, servicing of
appliances or cleaning,
f. The supply of a replacement vehicle during any
repair period.
g. Costs incurred returning the Motorhome to a
repairer – these are the responsibility of the
owner.
h. Accommodation costs incurred as a result of a
failure of the vehicle, or any component in or on
it, or as a result of returning it to a place of
repair.
i. To make a claim under this warranty please
contact your supplying Auto-Sleeper Dealer.
12.
Exclusions and Scope
a. Motorhomes hired or loaned for reward,
financial or in kind, are not covered by this
warranty.
b. Modifications, however minor, will invalidate the
warranty.
c. Cover is limited to motorhomes purchased and
used in the UK – cover for motorhomes used
outside the UK is limited to 90 days per
continuous trip.
d. If the motorhome is sold before the end of the
original warranty the benefit of the remaining
period can be transferred – see the Warranty
Transfer Form below- to the new owner using
the warranty transfer form. There is a fee for
this service of £100-00 + VAT.
Failure to request this transfer within 14 days
will invalidate the remaining warranty.
e. This warranty does not affect your rights as
protected by UK consumer legislation.
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