This document serves as a user guide for Avigilon PTZ H4, H5, and H6 IP Camera Models, including H6A-PTZ-xx, H5A-PTZ-xx, H4PTZ-Dx, H5A-IRPTZ-DP, H5EXPTZ-xx-BO30, H5A-RGDPTZ, and H4IRPTZ-DP. It details how to access and configure the camera through its web interface, providing comprehensive instructions for various functionalities.
Function Description
Avigilon High Definition IP cameras offer a web interface for live video viewing and camera configuration. The primary function of the web interface is to provide a centralized control panel for managing the camera's operations, settings, and security. This includes controlling Pan-Tilt-Zoom (PTZ) movements, managing camera presets, configuring image and display settings, setting up network parameters, and handling user access. The cameras are designed for video surveillance, offering features like motion detection, tamper detection, and analytics to enhance security monitoring.
Important Technical Specifications
The document outlines several technical specifications and requirements for optimal camera operation and web interface access:
- System Requirements:
- Browsers: Mozilla Firefox version 96.0.2 (64-bit) or later, Google Chrome™ version 97.0.4692.71 (64-bit, official build) or later, Microsoft Edge version 97.0.1072.76 (64-bit, official build) or later. The web interface may function with older browsers, but this is not tested.
- Cookies: The web browser must be configured to accept cookies for the web interface to function correctly.
- IP Address: The camera's IP address is essential for accessing the web interface and can be found through Avigilon Control Center (ACC) software or Motorola Solutions' Camera Configuration Tool (CCT).
- Security:
- User Management: New cameras manufactured after January 1, 2020, require an initial administrator user creation. Cameras manufactured before this date typically use "administrator" with no password by default.
- 802.1x Port-Based Authentication: Supports PEAP (username/password) and EAP-TLS (certificate authentication) methods for network switch authentication.
- SNMP: Supports SNMP v2c and SNMP v3 for network management, allowing status information and trap notifications (e.g., Temperature Alert, Camera Tampering, Edge Storage Status). SNMP v3 offers enhanced security with SHA-1 authentication and AES encryption.
- IP Filtering: Allows restricting camera access to specific IPv4, IPv6, or CIDR ranges, with options to "Deny Access" or "Allow Access" (up to 256 entries).
- FIPS Compliance: Supports Federal Information Processing Standard (FIPS) 140-2 Level 1 and Level 3 Security Requirements for Cryptographic Modules. Level 1 requires a FIPS camera license. Level 3 on cameras with onboard TPM requires a FIPS camera license, while those without TPM require a CRYPTR micro card inserted into the SD slot.
- Encryption Engine: Options include OpenSSL (default), FIPS 140-2, NXP TPM (for cameras with onboard TPM), and CRYPTR micro (for FIPS 140-2 Level 3 with CRYPTR card). Switching to CRYPTR micro generates new keys and a self-signed certificate, potentially requiring CA signing.
- Certificates: Management of certificates for device authentication and network communication encryption, including downloading, removing, uploading (Cert, Private Key, CA Cert), and creating new certificates with specified validity periods and organizational details.
- TLS Version: Minimum TLS version can be configured for camera-server communication, with TLS 1.3 recommended for increased security and TLS 1.2 for backward compatibility. Some cameras may support TLS 1.1.
- Video Streaming:
- HDSM SmartCodec™ Technology: Reduces bandwidth by compressing background areas more, while maintaining quality for foreground objects. Settings include Min Image Rate, Idle Keyframe Interval, and Bandwidth Reduction (Low, Medium, High, Custom).
- RTSP Stream URI: Auto-generated or manually generated for viewing live video streams from external applications, supporting Unicast and Multicast options.
- Still Image URI: Provides access to the last recorded still image frame from the camera's secondary stream.
- ONVIF Media Profile: Configurable for video source, video encoder, audio source, and metadata.
- PTZ Priority Mode: Improves video latency by disabling network traffic shaping, with options for Controlled (default), Enabled, or Disabled.
- Network Settings:
- IP Address Assignment: Automatic (DHCP) or manual static IP address configuration (IP Address, Subnet Mask, Default Gateway).
- IPv6: Supports IPv6 configuration, including Accept Router Advertisements, DHCPv6 State (Auto, Stateful, Stateless, Off), Static IPv6 Addresses (with CIDR notation), and Default Gateway.
- Hostname: Customizable.
- DNS Server: Automatic or manual configuration of Preferred and Alternate DNS servers (up to three).
- Control Ports: Customizable HTTP (default 80), HTTPS (default 443), RTSP (default 554), and RTSP Replay (default 555) ports.
- NTP Server: Options to use Avigilon Control Center NTP Server, external NTP server (DHCP or Manual), or ACC Server with failover external NTP.
- MTU Size: Configurable Maximum Transmission Unit size in bytes.
- Ethernet Setting: Speed & Duplex (Auto-negotiation recommended, or manual selection).
- Storage:
- Onboard Storage: Requires an SD or microSD card. For cameras with 2 microSD slots, both slots are used, combining storage capacity. Not compatible with CryptR micro cards for FIPS level 3 encryption in the same slot.
- Recording Modes: Continuous or On Motion.
- Video Format: H.264 or H.265 recommended for maximizing SD card capacity and performance.
- ONVIF Profile G: Enables video management systems to retrieve video from onboard storage during network outages. Requires SD card reformatting if enabled on older firmware.
- Digital Inputs and Outputs: Configurable for external devices, including Circuit State (Normally Open/Closed), Type (e.g., Force IRCF for day/night mode), and Duration for digital outputs.
- Washer Function: Supported on H5A Rugged PTZ, H5A Explosion-Protected PTZ, and H5A Explosion-Protected Bullet cameras with optional washer installed. Requires configuring a PTZ preset for the washer nozzle.
- Audio: Supports Opus (default, high quality) and G.711 encoders. Configurable Device Speaker Volume and Device Microphone Line in Gain.
- Power Source: The About page displays connected power sources, with Aux power source being the priority for seamless power failover.
Usage Features
The web interface provides a user-friendly environment for managing camera operations:
- Live View: Displays the live video stream, with controls for zoom, focus, and PTZ movements.
- Zoom and Focus Controls:
- Zoom: Slider for zooming in/out, or click-and-drag to define a zoom area.
- Focus: Buttons for large/small steps towards zero or infinity, and Auto Focus if supported.
- Camera Presets: Save frequently used camera operations (PTZ, Wiper Single Shot, Wiper On/Off, Washer Sequence, Switch to Day/Night/Auto Mode). Presets can be added, moved to, or deleted. Only Operator and Administrator security groups can manage presets.
- PTZ Camera Controls:
- Movement: Click anywhere on the image panel to center, or click-and-drag to move the camera.
- Guard Tours: Select and start predefined tours, which automatically move the camera between preset positions. Tours can be paused or stopped.
- IR PTZ Camera Washing Sequence: Activates an optional wiper and washer to clean the glass surface. Can perform a single wipe or a full washing sequence.
- Saving Still Images: Allows taking snapshots of live video to the SD card, provided an SD card is inserted, onboard storage is enabled, and video format is MJPEG.
- Image and Display Settings:
- Day/Night Mode: Automatic, Color, Monochrome, or External (based on digital input). Configurable Day/Night Delay and Threshold.
- IR LED/White Light LED: Manual enable/disable for illuminators.
- Toggle IR Filter with Illuminator: Controls IR cut filter behavior when white light LED is on.
- Adaptive IR Compensation: Automatic infrared adjustments to prevent saturation.
- Auto Contrast ROI: View and select region of interest for contrast adjustment.
- Night Visibility Check: Periodic test for sufficient light level to switch between day/night modes.
- Rugged PTZ Cameras Only: Narrow Illuminator settings (Always On, Always Off, At Zoom Level) for white light LED.
- Exposure Settings: Flicker Control (50Hz/60Hz), Wide Dynamic Range (WDR), Exposure (Automatic/manual rate), Exposure Offset, Maximum Exposure.
- Priority: Set Max Image Rate or Exposure as priority.
- Maximum Iris/Preferred Iris: Limit iris opening for focus and light.
- Backlight Compensation: Adjust for intense light areas.
- Iris: Automatic, Open, or Closed.
- Maximum Gain: Limit automatic gain for image detail.
- Equalization: Adjust color difference between warm and cold objects.
- Advanced Filters (PTZ Dome Cameras): Enable Digital Defog (Low, Medium, High) and Image Stabilization.
- Adjustments: Control video image color, contrast, and brightness. Preset configurations (Avigilon, Standard, Vivid) or Custom settings (Saturation, Sharpness, Brightness, Contrast). White Balance (Automatic/Custom Red/Blue levels). Dominant Color Compensation. Temporal Filter Strength for noise reduction.
- Compression and Image Rate: Configure streaming format (H.264/H.265), Max Image Rate, Max Quality, Max Bitrate, Primary Resolution, and Min Keyframe Interval for primary, secondary, and tertiary streams.
- Motion Detection: Define green motion detection areas, set Sensitivity (pixel change required), and Threshold (pixels that must change). Enable Onvif MotionAlarm Event for VMS integration.
- Tamper Detection: Set Sensitivity (1-10) to detect sudden scene changes and Trigger Delay (seconds) before an event is sent.
- Analytics: Configure Self Learning Analytics for classified object detection. Options to Enable, Suspend, or Reset Self Learning.
- Extended Settings: Configure ONVIF settings like Enable Multi-Packet XML Documents, Enable Analytics Options Requests, Enable Analytics XML Metadata, Enable Run-Length Encoding of Motion Mask, Enable Supplemental Events, and Enable Singleton Analytics Events.
- Privacy Zones: Set up to 64 rectangular privacy zones to block out areas from viewing or recording.
- PTZ Tours: Create, edit, and remove tours with Sequential or Random modes, default tour settings, pause durations, move speeds, and view times for each preset.
- PTZ Limits: Define maximum movement range for Pan and Tilt, Lens Zoom Limit, and Preset Speed Limit. Enable E-Flip for automatic video image correction when tilted more than 90°. Enable Digital Zoom.
- PTZ Compass Overlay: Enable and calibrate a compass overlay on the video image to display camera direction.
Maintenance Features
The user guide also covers essential maintenance and troubleshooting aspects:
- Firmware Upgrades: Manual firmware upgrades can be performed through the System page by uploading a .bin file from the Avigilon website.
- Reboot: The camera can be rebooted from the System page.
- Restore Factory Defaults: Restore all camera settings to factory defaults from the System page.
- Device Log: View system logs and camera access logs, filtered by Type (Access Logs, System Logs), Minimum Log Level (Error, Warning, Info), and Maximum Number of Logs.
- SD Card Management:
- Downloading Recorded Video: Download video files directly from the web interface or by removing the SD card and using the Avigilon Camera Footage application.
- Deleting Recorded Video: Delete individual video files or format the entire SD card.
- SD Card Failures: The camera disables the SD card if persistent failures are detected, displaying warning text on video and a message on the Storage page. A new working SD card or forcing re-enablement is required.
- User Management: Add, edit, and remove users, including changing passwords and security groups (Administrator, Operator, User).
- Keeping Usernames and Passwords After Firmware Revert: Option to retain current usernames and passwords after a firmware revert for enhanced security, with a warning about password recovery limitations.
- Disable WebUI: Option to disable the camera's web interface and non-ONVIF APIs, restricting access to ACC Client or ONVIF-compliant VMS only. Reversing this requires a physical firmware revert.
- Troubleshooting: Specific guidance for "Video Does Not Display After Powering the Camera" for H4 IR PTZ cameras in cold environments (-10°C to -40°C), noting a potential 60-minute startup delay and power requirements (95 W PoE or auxiliary power supply).
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