What to do if the USB port doesn’t work on Axon POS System POS 5000?
If the USB port on your Axon POS System Payment Terminal isn't working, first check the Windows device manager. Then, after removing any external USB devices, test the keyboard and touch performance by pressing the Num Lock/Caps Lock keys. Also, ensure the USB cable is properly connected. If these steps don't resolve the issue, the motherboard may need to be replaced.
Why MSR does not respond on Axon POS System POS 5000 Payment Terminal?
If the MSR (Magnetic Stripe Reader) on your Axon POS System Payment Terminal isn't responding, start by disassembling and checking the cable connection. If the cable is connected, reset the MSR by pressing SW1 on the MSR board. Check the motherboard connection and the USB PCB status. If the problem persists, consider replacing the MSR.
What to do if touch-screen doesn’t detect touch operations on Axon POS System POS 5000?
If the touch-screen on your Axon POS System Payment Terminal isn’t detecting touch operations, begin by checking the touch-screen cable connection. Next, verify the connections of both the motherboard and the LCD cable. If the issue persists, dismantle the monitor and inspect the touch-controller connection. As a last resort, consider replacing the touch-controller.
Why LCD backlight doesn’t work on Axon POS System Payment Terminal?
If the LCD backlight on your Axon POS System Payment Terminal isn't working, first check the LCD cable connection. Then, check the inverter cable connection. If the backlight still doesn't work, try replacing the inverter cable or the LCD panel.
General| Display | 5.5-inch HD touchscreen |
|---|---|
| Card Reader | EMV, NFC, and magnetic stripe support |
| Connectivity | Wi-Fi, Bluetooth, 4G LTE |
| Ports | 1 x Audio jack |
| Printer | Thermal receipt printer |
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