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9. Connect a HomePlug adapter to the Cable/DSL router but it still does not work.
Make sure that your TCP/IP settings are set to automatically obtaining IP address and
gateway address. Switch of all computers and unplug the HoemPlug adapter. Now
plug in the HomePlug adapter back into the router before turning on the computer.
This will ensure that the computer's IP address will be obtained from the router.
Now try opening Intenet Explorer. If the 'Not Found' page appears, try clicking the
link to 'obtain proxy settings automatically'.
10. Describe the testing environment (Office/Housing Estate/Multi-Storey/etc).
If the HomePlug adapter works but it is slow …..
11. A slow connection is almost always due to poor electrical contact/connection. Make
sure the HomePlug adapter is connected straight into the wall socket and not to a
power splitter/extension cord/multiplug/any plug with surge protector.
Another way is to try on another AC outlet.
12. Do not judge the distant by the distant between two wall sockets. The actual electrical
wiring may be a long loop/distant and is complicated. Hence, use the configuration
utility to read the connection/link rates between local and the remote HomePlug
adapters. Low connection rate will denote high attenuation between the two
HomePlug adapters.
If all the above do not work, then the HomePlug adapter may be a faulty one. Please
return it for replacement.
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