Bang & Olufsen Beoplay EX Troubleshooting Steps

Troubleshooting Steps
How do I reset my Beoplay EX to factory settings?
If you want to remove all paired Bluetooth devices or are experiencing issues while trying to
connect, you can reset Beoplay EX to factory settings as described below:
1. Remember to fully charge your Beoplay EX.
- Connect the USB-C cable to your charging case and to a charging adapter.
2. An orange flashing light indicates that they are charging.
3. The charging time is approximately 2 hours.
4. When the charging case is fully charged (100% battery), the indicator becomes solid green for
5 seconds.
Note: The maximum recommended charging adapter is 5V / 3A.
1. 1
o Place both earphones in the charging case and close the case lid.
o Fully open the charging case lid*.

Bang & Olufsen Beoplay EX Specifications

General

Driver Type	Electro-dynamic
Driver Size	9.2 mm
Battery Life (ANC On)	6 hours
Battery Life (ANC Off)	8 hours
Bluetooth Version	5.2
Water Resistance	IP57
Charging Time (Earbuds)	1.5 hours
Wireless Charging	Yes
Weight (per earbud)	6 g
Voice Assistant Support	Yes
Codecs Supported	SBC, AAC, aptX Adaptive
Noise Cancellation	Active Noise Cancellation (ANC)
Frequency Response	20 Hz - 20 kHz
Microphones	6 microphones