To Next PageTo Next PageWhat to do if Barbie Hello Dreamhouse Toy elevator is jammed?
If the Barbie Hello Dreamhouse elevator is jammed (Error Code 9), follow these steps: First, power off the Dreamhouse. Then, remove any obstructions blocking the elevator. Manually move the elevator to the bottom floor. Finally, power the Dreamhouse back on.
What to do if Barbie Hello Dreamhouse staircase is jammed?
If the Barbie Hello Dreamhouse staircase is jammed (Error Code 10), here’s what to do: First, power off the Dreamhouse. Next, remove any obstructions blocking the staircase. Manually move the staircase into the slide position. Finally, power it back on.
What to do if Barbie Hello Dreamhouse door is jammed?
If the Barbie Hello Dreamhouse door is jammed (Error Code 11), follow these steps: First, power off the Dreamhouse. Then, remove any obstructions blocking the doors. Manually close the doors. Finally, power the Dreamhouse back on.
What to do if Barbie Toy chandelier is jammed?
If the Barbie Hello Dreamhouse chandelier is jammed (Error Code 12), here’s what you should do: Power off the Dreamhouse. Remove any obstructions blocking the chandelier. Power the Dreamhouse back on.
What to do if Barbie Toy app crashes?
If the Barbie app crashes, restart it. If the issue continues, no further solutions are available.
Why is my Barbie Hello Dreamhouse Toy not responding to voice commands?
If the Barbie Hello Dreamhouse isn't responding to voice commands, first, check that the power and Wifi switches are on. Speak clearly, without shouting, facing the microphone from less than 3 feet away. Say “Hello Dreamhouse” and wait for the beep before giving a command. If it still doesn’t understand, press and hold the Talk Button, wait for the beep, say your command, and then release the button. Note that Hello Dreamhouse is optimized for children’s voices.
What to do if Barbie Toy app is unable to locate my Hello Dreamhouse?
If the Barbie Hello Dreamhouse Companion App can't find your Hello Dreamhouse, make sure the Hello Dreamhouse is in Connection Mode.
Why wifi indicator button shows only one bar on my Barbie Toy?
If the Wifi indicator button on your Barbie Hello Dreamhouse shows only one bar, try moving the Dreamhouse closer to your router or modem for a stronger signal. You can also try changing the channel on your router.
Why I did not receive my consent email for Barbie Hello Dreamhouse Toy?
If you haven't received your consent email for the Barbie Hello Dreamhouse, it's possible that network issues prevented you from receiving the email. Check your junk mail folder. Make sure the email address you entered is correct, and if it is, select the “resend email” button from the “waiting for consent” screen.
What to do if Barbie Hello Dreamhouse server is down?
If you encounter Error Code 2, it means the Barbie Hello Dreamhouse server is down, and the Dreamhouse can't process voice commands. Check back later or switch to Offline Play.
Details the necessary hardware and software for the companion app.
Instructions for downloading and using the companion app.
Explains data collection and privacy practices for the app and toy.
Guide to connecting the power adapter and ensuring safe electrical use.
Steps for connecting the power adapter and plugging it into an outlet.
How to activate and use voice commands with Hello Dreamhouse.
Lists sample voice commands for interacting with the toy.
How to use the companion app to customize house sounds via Wi-Fi.
How to perform a soft reset using the reset switch.
Guide to factory reset for clearing settings and account info.
Solutions for problems related to the companion app.
Troubleshooting for common problems like Wi-Fi signal and voice commands.
Explanation of error codes and their solutions.
General| Type | Dollhouse |
|---|---|
| Number of Pieces | 70+ |
| Material Type | Plastic |
| Brand | Barbie |
| Manufacturer | Mattel |
| Features | Interactive lights, sounds |
