47
FAQ
If your phone appears the questions
frequently, please refer to the answers as
follows. After that, you cannot solve the
questions, please contact with the mobile
phone dealers or network operator.
Can’t turn the phone on:
Check battery installation, please
install battery correctly.
Check if battery level is low, try to
charging the battery 24h.
Change the battery (6 Month
warranty)
Check if entered incorrect PIN code 3
times in a row.
If yes, the phone is locked, then you
should enter your PUK code (please
contact your network operator for
your PUK code).
SIM error:
Is the SIM card dirty? Please clean it.
Try and reinstall the SIM card.
Is the SIM card damaged? Please
contact your network operator.
Weak signal or no signal:
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