Part V: Tips, Maintenance, FAQs and Troubleshooting continued
My system stopped and an error
message reads:
1) Err1
2) Err2 & Err3
3) Err4
4) Err5
5) Err6
If an error message appears,
immediately cease using the
Behmor and contact tech support
1) Thermostat is damaged or roaster
has been stored in sub 45F enviro
2) Coffee beans have burned or the
oven chamber has experienced an
unacceptable rise in heat
3) Draw fan is damaged
4) DC fan is damaged
5) DC motor (cylinder) is blocked
or damaged.
1) Call or email tech support
2) Let system cool for a minimum of 3
hours, then retry. Should problem
persist, call or email tech support
for immediate service
3) Call or email tech support
4) Call or email tech support
5) Call or email tech support
tech@behmor.com
In cooling I noticed a little smoke
leakage
We have worked to seal the door area and
other tiny cracks, but to totally seal the
system is impossible. On rare occasions,
you might see a wisp of smoke
We advise gently cleaning the door seal on a
regular basis with a damp cloth to ensure no
chaff or other particulate matter prevents a
proper seal.
When roasting, I noticed a little
smoke from the exhaust.
1) Occasionally, whether due to the
quality of the beans, the darkness
of the roast or even the
quantity/darkness of the roast,
small amounts of smoke may be
seen.
2) During the first couple of roasts
there may be a little smoke as the
system “seasons” itself.
3) Home wiring could be old and
doesn’t supply a sufficient
amount of voltage to run the
system properly.
1) reduce the quantity of that type of
bean when it is noticed it tends to
smoke.
2) On subsequent roasts the smoke
should go away.
3) Try different power outlet whose
line may carry a greater amount
of voltage
Sometimes I notice, even when
I’ve added time I can’t complete
a roast.
In some instances and in some homes
there will and can be voltage issues that
are outside our control.
1) Try using a different outlet. In some
cases an outlet only a matter of a
few feet away can and will have
better voltage input and
sustainability.
2) Try roasting at a different time of
day. As is true throughout the
country during summer the
afternoons are when the largest
power consumption occurs
I tried the above and I still have
the same problem.
In older homes where the wiring goes
back to the copper clad aluminum days or
further back where you have consistently
low voltage.
1) If wanting to roast the maximum we
suggest reducing the quantity from
16 ounces to 13-14 ounces yet still
using the 1 pound programs.
2) If you want to roast using ½ pound
setting with either profiles (P2-5)
we suggest using 6 ounces of green
coffee.
While the chamber was still
warm I opened the front door and
noticed the gasket is wavy in
appearance and not glued down
The gasket is attached using tiny nipples
and not glued so the expansion and
contraction caused by heat up and cool
down has no ill effects on the materials
Do nothing
this has been designed to be as it
is.
When the cylinder is turning I
hear squeaking.
Like any metal to metal rubbing, in time
noises can be emitted.
Take a Q Tip or similar, place a drop of food
oil (olive, veg etc.) on it. Now rub the Q Tip
in the grooved area (round peg) of the
cylinder
V3.6
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