Belkin F1DN102KVM-UN-3 - Page 26

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Belkin
®
Secure Ultra High Def DP/HDMI to DP/HDMI KVM Switch
SECTIONS
Table of Contents
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TROUBLESHOOTING
6
Video
I am getting ghosting, shadowing, or fuzzy images on my monitor.
• Check that all video cables are inserted properly to the Switch,
computer, and monitor.
• With everything connected, power-cycle the Belkin Advanced
Secure DisplayPort KVM to reset the video.
• Make sure the Video Diagnostic LED is solid green.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Lower the video resolution of your monitor.
• Check that the video-cable length does not exceed 15 feet (4.6m).
• Check that the graphics card you are using supports the resolution
and refresh-rate setting on your computer.
• Connect the monitor directly into the computer you are having
trouble with to see if the problem still appears.
• Do not use video splitters.
I am getting a blank screen on my monitor.
• Ensure that the power switch is in the ON position.
• Check that the display is turned on.
• Check that the cables are connected, and check that the display
input is DisplayPort or HDMI.
• Check that all video cables are inserted properly.
• Ensure that the power cord is inserted securely to the AC inlet.
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.
• Reboot the computer.
• Try a different video cable.
• Try a different monitor.
• Ensure to download the latest display drivers.
I have difficulty inserting a DisplayPort or HDMI cable into
the Switch.
• Check that the connectors are not bent or damaged.
• Check if the contacts on the Switch DisplayPort connectors are
not bent or damaged.