Beninca PONY 115 - Troubleshooting and Error Messages; Common Problems and Solutions; Control Unit LCD Error Messages

2
6
What to do if...
Below
f
ind the most common
f
unctioning problems and the relative solutions.
:
P
ro
bl
em
Cause
S
olution
The automation does not work
Th
ere
i
s no ma
i
ns power supp
l
y
-
-------------------------------------------------
Th
e contro
l
un
i
t
i
s not connecte
d
--------------------------------------------------
Th
e p
h
otoce
ll
s are engage
d
-
-------------------------------------------------
One or more
p
rotection fuses have intervened
C
heck for the presence of mains power supply
--------------------------------------------------
C
heck all connections to the control unit
--------------------------------------------------
C
heck that there is no obstacle between the
p
hotocell
s
-
-------------------------------------------------
C
heck the inte
g
rity of the fuses and replace them if
necessary.
Th
e automat
i
on
d
oes not wor
k
us
i
ng t
h
e remote contro
l.
T
he remote control batter
y
is flat, the remote control
LED flashes
q
uickl
y
-
-------------------------------------------------
the remote control has not been memorised
R
e
p
lace the remote control batteries
-
-------------------------------------------------
M
emor
i
se t
h
e remote contro
l
.
Th
e automat
i
on
d
oes not wor
k
us
i
n
g
t
h
e
k
ey se
l
ector
T
he selector is not connected correctl
y
or is
f
ault
y.
C
heck the ke
y
selector connections or re
p
lace them
i
s
f
ault
y
Th
e
g
ate stops
i
n t
h
e open
i
n
g
or c
l
osure p
h
ase,
i
nverts
the movement
f
or a
f
ew seconds and then sto
p
s.
Th
e o
b
stac
l
e
d
etect
i
on sensor
h
as
i
ntervene
d
If
no obstacles are present, release the motor and
c
heck
f
or the
p
resence o
f
f
riction
p
oints. Per
f
orm a
n
ew sel
f
-learnin
g
.
I
ncrease the value of the PMOT
p
arameter
The door does not close
S
T
O
P in
p
ut active.
--------------------------------------------------
O
bstacle between the
p
hotocells or
p
hotocells broken
C
heck the connections of the
S
T
O
P in
p
ut
--------------------------------------------------
R
emove t
h
e o
b
stac
l
e or c
h
ec
k
t
h
e
ph
otoce
ll
s
The
f
lashin
g
li
g
ht does not switch on
Th
e
b
u
lb
h
as
bl
ow
n
-
-------------------------------------------------
T
he flashin
g
li
g
ht is not connected correctly
R
ep
l
ace t
h
e
b
u
lb
-
-------------------------------------------------
C
heck the connections.
The automatic s
y
stem does not o
p
erate.
The message PH
O
T-
C
is displayed.
T
he
p
hotocells detect an obstacl
e
-
-------------------------------------------------
T
he
p
hotocells have been connected a
f
ter the sel
f-
a
dj
ustment p
h
ase
C
hack an
y
obstacle
p
resent
-
-------------------------------------------------
R
epeat the sel
f
-ad
j
ustment procedure.
T
he control unit L
C
D displays several messages during normal functioning and in the case of breakdown
:
M
essa
g
e Descri
p
tion
E
RR
S
top the autoset phase by pressin
g
the
[
P
G
M
]
and
[

]
b
uttons at t
h
e same t
i
me
E
RR1
M
otor error.
C
heck the motor connection or broken motor
E
RR
2
P
hotocell error.
C
heck the photocell connections or broken photocells
.
E
RR
3
P
P input activation error durin
g
the autoset phase
E
RR4
S
TOP input activation error durin
g
the autoset phase
PP
PP
i
n
l
et act
i
ve
STO
P
S
T
O
P in
p
ut active
P
H
OT
Ph
otoce
ll
i
nput act
i
ve
OPE
N
S
tart of openin
g
manoeuvre
Clos
S
tart of closure manoeuvre
a
lt
S
to
p
the manoeuvre b
y
means of the PP command or STOP in
p
ut.
B
A
TT
T
he automation is functionin
g
with the buffer battery in the absence of mains power supply
(
only with
C
B.BY accessory installed
)
.