Bennett Read BREP11 - Troubleshooting

13
Abnormal heating Replace the removable inner pot.
See page 14 for replacement parts
contact details.
Adjust the removable inner pot and t
it correctly into the cooker, with the
bottom of the pot rmly seated on the
heating plate.
The bottom of the removable inner pot
has become deformed.
There is a poor connection between the
removable inner pot and the heating
plate.
E1
Rice is too soft Reduce water accordingly.Too much water.
Send to an authorized Tevo Repair
Centre. See pg 14 for contact details.
The sensor’s circuit is broken.
E2 Send to an authorized Tevo Repair
Centre. See pg 14 for contact details.
The sensor’s circuit has electrically
shorted.
E3 Add more water into the removable
inner pot for cooking.
The temperature inside the appliance
is too high.
E4 Send to an authorized Tevo Repair
Centre. See pg 14 for contact details.
Pressure cannot build up or the pressure
switch can no longer turn off.
Rice is half cooked or too
hard
Add water accordingly.
After the cooking cycle completes,
leave the lid on for 5 more minutes.
Too little water.
Lid opened too soon.
The oat valve will not rise Add food and water according to the
directions.
Too little food and water inside the
removable inner pot
Send to an authorized Tevo repair
centre. See page 14 for contact details.
Leakage around the lid or the pressure
regulator.
Correct its position.The pressure regulator is not in the
PRESSURE position.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Difcult to close the lid Put the lid seal ring correctly in
place.
Gently push the rod with your hand.
Difcult to open the lid
Gently lift up the oat valve using
chopsticks to release steam until the
oat valve drops, then open the lid.
The lid seal ring is not in place.
The oat valve has jammed the push rod.
The oat valve does not drop down after
the steam and pressure has been
vented/released.
Steam leaking around
the lid
Place the lid seal ring correctly on to
the lid.
Clean the lid seal ring.
Lid seal ring has not been put on to the
lid or has not been placed correctly.
Food is stuck in the lid seal ring.
Replace the lid seal ring. See page 14
for contact details.
Damaged or worn lid seal ring.
Check that the lid is secured according
to the directions.
The lid is not properly secured.
Steam leaking around the
oat valve
Clean the seal ring of the oat valve.Food stuck in the seal ring of oat valve.
Replace the seal ring of the oat valve.
See page 14 for contact details.
The seal ring of the oat valve is worn
out.