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The BenQ DP1310 USB-C Hybrid Dock is a versatile docking station designed to expand the connectivity and display capabilities of your computer or gaming console. It serves as a central hub, allowing you to connect multiple external displays, various USB devices, network cables, and audio peripherals through a single connection to your host device. This hybrid dock is particularly useful for users who require a comprehensive workstation setup, offering robust power delivery, high-speed data transfer, and multi-display support.
The primary function of the BenQ DP1310 is to provide extensive port expansion and display connectivity. It acts as an intermediary between your host device (laptop, PC, gaming console) and a wide array of peripherals. The dock features multiple video output ports, including HDMI 2.1, HDMI 2.0, and DisplayPort 1.2, enabling the connection of up to three external displays simultaneously. This multi-display capability is enhanced by its support for high resolutions and refresh rates, making it suitable for demanding tasks such as graphic design, video editing, and gaming.
Beyond display connectivity, the DP1310 offers a variety of USB ports for connecting peripherals. It includes USB-C 3.2 Gen2 ports, which provide high-speed data transfer and power delivery, as well as USB-A 3.2 Gen2 ports for connecting a range of USB devices with fast data speeds and charging capabilities. Additionally, it features USB-A 2.0 ports, ideal for connecting less demanding peripherals like keyboards and mice.
Networking is facilitated by a Gigabit Ethernet port, ensuring a stable and high-speed wired internet connection, which is often more reliable than Wi-Fi, especially for critical tasks or online gaming. For audio needs, the dock incorporates a 3.5 mm audio jack, allowing you to connect headsets, microphones, or external speakers.
A key feature of this hybrid dock is its dual input capability for the main display (HDMI 2.1 OUT 1). This allows users to connect two different host devices—such as a laptop via USB-C and a gaming console via HDMI 2.1—and easily switch between them using a dedicated button on the dock. This functionality streamlines the setup for users who frequently switch between work and entertainment, eliminating the need to constantly re-plug cables.
The dock also provides significant power delivery capabilities. The USB-C IN port supports up to 100W Power Delivery, allowing it to charge compatible laptops while simultaneously handling data and video signals. This eliminates the need for a separate laptop charger, reducing cable clutter. The front-facing USB-C 3.2 Gen2 port also offers 36W charging, useful for quickly charging smartphones or other portable devices.
Setting up the BenQ DP1310 involves a few straightforward steps. Before connecting displays, users are advised to install the DisplayLink® driver, which is essential for enabling multi-display support, particularly for configurations involving three external monitors. The driver can be downloaded from the BenQ website, and a video guide is available for assistance.
Connecting displays is flexible, with options for single, dual, or triple monitor setups. The HDMI 2.1 (OUT 1) port is designated for the primary display and is unique in its ability to accept two input sources (HDMI 2.1 IN and USB-C IN). Secondary displays can be connected to the HDMI 2.0 (OUT 2) and DisplayPort 1.2 (OUT 3) ports. The dock supports a range of resolutions and refresh rates, including 8K 60Hz and 4K 60Hz, depending on the number of displays and the input source.
The dual input feature for the main display is a significant convenience. Users can connect a gaming console or a second PC to the HDMI 2.1 IN port and a laptop to the USB-C IN port. A simple press of the power and source switch button on the front of the dock allows for quick toggling between these two input sources, making it easy to switch from a work laptop to a gaming console without re-cabling.
Powering on the dock is achieved by plugging in the provided 180W power adapter and then pressing the power button for three seconds. An LED indicator on the front of the dock provides visual feedback on its status: flashing white for powering on/off, solid white for standby, flashing blue for searching for a USB-C IN source, solid blue for a connected USB-C IN source, flashing green for searching for an HDMI 2.1 IN source, and solid green for a connected HDMI 2.1 IN source. This intuitive LED system helps users quickly understand the dock's operational status and active input source.
The various USB ports cater to different needs. The front USB-C 3.2 Gen2 port is ideal for high-speed data transfer and fast charging of portable devices. The front USB-A 3.2 Gen2 ports are suitable for connecting external hard drives, SSDs, or other data-intensive peripherals. The rear USB-A 3.2 Gen2 port offers similar capabilities, while the rear USB-A 2.0 ports are perfect for connecting keyboards, mice, or other low-bandwidth devices, ensuring they don't consume valuable bandwidth from the faster ports.
The Gigabit Ethernet port provides a reliable wired network connection, which is crucial for online gaming, video conferencing, or large file transfers where network stability is paramount. The 3.5 mm audio jack allows for easy integration of audio peripherals, ensuring clear sound for communication or entertainment.
Maintaining the BenQ DP1310 primarily involves ensuring software is up-to-date and troubleshooting common issues. The DisplayLink driver is a critical component for optimal performance, especially for multi-display setups. Users are advised to regularly check for and install the latest driver updates from the BenQ website. The DisplayLink Driver supports auto-updates through the Microsoft Store for Windows 11 and later, simplifying the update process. For Windows 10 or earlier versions, and macOS, manual updates may be necessary.
Troubleshooting guides are provided in the manual to address common issues such as power and charging problems, internet connectivity issues, cable-related problems, DisplayLink driver issues, audio problems, and video display issues.
For charging and power issues, users are instructed to ensure they are using the provided 180W power adapter and power cord, as third-party adapters may not provide sufficient power. It's also important to confirm that the dock is powered on by pressing the power button for three seconds. If a laptop isn't charging or is charging slowly, users should verify that their laptop's USB-C port supports Power Delivery.
Internet connectivity issues via the Ethernet port can often be resolved by updating the DisplayLink driver or by checking the LAN cable connection. The Ethernet port has two LEDs that should light up (solid green and blinking yellow) when a stable connection is established. If not, trying a different LAN cable is recommended.
Cable issues are addressed by emphasizing the importance of using the provided BenQ HDMI 2.1 and USB-C cables. These cables are certified for high-speed data transfer, power delivery, and display performance. Using uncertified or lower-quality cables can lead to suboptimal performance or display problems.
DisplayLink driver issues, such as problems with installation or updates, can often be resolved by checking firewall settings or by following specific instructions for downloading, updating, or deleting the driver from the BenQ website.
Audio problems, particularly with the 3.5 mm audio port, typically stem from incorrect audio output settings on the host device. Users are guided to select "BenQ DP1310 Audio" as the output source in their operating system's sound settings. For audio from an HDMI 2.1 IN source (like a gaming console), the audio is usually routed through the display's built-in speakers or an audio device connected to the display itself.
Video display issues, such as a black screen, can be caused by various factors. Users are advised to check all cable connections, ensure their laptop's USB-C port supports DisplayPort Alt Mode, and verify that the DisplayLink driver is installed. If using the HDMI 2.1 IN port, the source switch button should be used to confirm the correct input source is selected, indicated by the LED color. Using the provided high-quality HDMI and USB-C cables is also crucial for resolving display problems.
In cases where self-troubleshooting does not resolve the issue, users are directed to contact qualified service personnel or visit the local BenQ support website for further assistance. This comprehensive approach to maintenance ensures that users can effectively manage and resolve most common operational issues, maximizing the longevity and performance of their BenQ DP1310 USB-C Hybrid Dock.
General| Brand | BenQ |
|---|---|
| Category | Docking Station |
| Product Name | beCreatus DP1310 |
| Audio Support | 3.5 mm audio combo jack |
| Ports | USB-C, USB-A, HDMI, DisplayPort, Ethernet, Audio Jack |
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