What to do if the Status LED on my betteries Docking Station lights up red?
If the Status LED on your betteries Docking Station lights up red, it indicates that the battery management system of one or more betterPacks is reporting an issue. First, turn off the system, wait at least one minute, and then turn it on again. If the Status LED remains red, send the affected betterPacks back to the manufacturer for troubleshooting and repair.
Why does the Power LED on my betteries Docking Station light up yellow?
If the Power LED on your betteries Docking Station lights up yellow, it means the system is operating beyond the recommended ratio. If this continues for an extended period, the betterPacks will shut down safely. To resolve this, disconnect the appliance, stack another betterPack, and then reconnect the appliance.
Why does the Status LED light up yellow on my betteries betterGen Docking Station?
If the Status LED on your betteries Docking Station lights up yellow, it could be due to a couple of reasons. One possibility is that the temperature of one or more betterPacks has reached 42°C. In this case, let the betterPacks cool down to 40°C or below. If you continue using the betterPacks, they will shut down at 45°C. Another reason could be that betterPacks with different charging levels are being used, in which case only the betterPack with the higher charging level will operate. Always use betterPacks with the same charging level, or charge the betterPack with the lower charging level first before using multiple betterPacks.
Why is the first state-of-charge LED lighting up red on my betteries Docking Station?
If the first state-of-charge LED lights up red on your betteries Docking Station, it indicates that the state of charge of one or more betterPacks is very low. Charge the betterPacks as soon as possible. If you continue using the betterPacks, they will shut down to prevent deep discharge.
Why does the status LED light up red and the betterGen stop charging betterPacks on my betteries Docking Station?
If the status LED lights up red and the betterGen stops charging the stacked betterPacks, it means that betterPacks with different charging levels are stacked and one of them is fully charged. To resolve this, turn off the betterGen, remove the stacked betterPacks, stack them one at a time, and turn on the betterGen to observe the state of charge of each betterPack. Only stack the betterPack that is not fully charged, then turn the betterGen back on to start charging the stacked betterPack.
What to do if my connected appliance turns off unexpectedly with betteries betterGen Docking Station?
If the connected appliance turns off unexpectedly while using the betteries Docking Station, it indicates that the fuse of the betterGen was triggered. To fix this, disconnect the appliance from the betterGen, open the cover for the fuse, flip the fuse switch back up, plug the appliance back into the betterGen, and turn the appliance on again. If the issue persists, contact the manufacturer for repair.
What to do if all status LEDs light up yellow and the system cannot be turned off on betteries betterGen?
If, after turning the system on, all status LEDs of the available betterPacks light up yellow and the system cannot be turned off, it means the initialisation failed and the system is staying in idle mode. To resolve this, press the On/Off button for a few seconds to force the system to turn off. Then, try again to turn on the system by pressing the On/Off button on the betterGen. If the system is still not working correctly, contact the manufacturer to have it repaired.
What to do if betteries betterGen is on but the connected appliance doesn't work?
If the betterGen is turned on but the connected appliance does not work, it could be due to a couple of reasons. It's possible that the connected appliance or parts of it are damaged, in which case you should turn off the betterGen, disconnect the appliance, and send the appliance to the manufacturer for repair. Another possibility is that the appliance is plugged into the wrong socket. Turn off the betterGen, disconnect the appliance, and always use the lower socket for inductive loads, such as those required for power tools.
Why the betteries betterGen Docking Station cannot be moved?
If the betterGen cannot be moved to another location, it's likely that one or more tires are damaged or have lost air. Check if the tire pressure is correct (the recommended tire pressure is 2.1 bar). Also, check if there is any damage to the tires. If there is damage, replace the affected tires.
Why is my betteries betterGen Docking Station no longer standing straight?
If the betterGen is no longer standing straight, it indicates that one or more tires are damaged or have lost air. Check if the tire pressure is correct, the recommended pressure is 2.1 bar. Also, check for any damage to the tires and replace any affected tires.
Diagram and labels identifying the components of the betterGen.
Lists the items included in the product package.
Details compatible products and where to find more information.
Information on ordering original spare parts from customer service.
Defines the proper usage and limitations of the betterGen.
States liability limitations for improper use or failure to follow instructions.
Provides critical safety warnings regarding electric current, fire, and tipping.
Instructions on what to do if the product is damaged and contact details.
Step-by-step guide to unpacking the device.
Requirements for safe and effective placement of the betterGen.
Pre-use checks for the betterGen, including tyre pressure.
Instructions on how to properly connect and stack betterPacks.
Steps for powering the device on and off.
Explains the meaning of status and charge indicator LEDs.
Procedure for charging the betterPacks.
Guide to connecting and disconnecting external devices.
Steps for safely moving the betterGen to a new location.
Information on setting up WiFi connectivity.
Importance and procedure for checking tyre pressure.
Instructions for replacing a flat tyre.
Potential causes and solutions for yellow status LEDs.
Potential causes and solutions for red status LEDs.
Troubleshooting when charging stops due to red LEDs.
Explanation for changing status LED colours during initialization.
Troubleshooting for yellow power LED, indicating system overload.
Steps for addressing a red first state-of-charge LED.
Solutions for when the system fails to power on.
Troubleshooting for system lock-up with yellow LEDs.
Solutions for missing or incorrect LED indications with stacked betterPacks.
Actions to take if the betterGen shows physical damage.
What to do if the betterGen exhibits unusual signs like smell or deformation.
Solutions for stability issues related to tyres.
Troubleshooting for mobility issues, likely tyre-related.
Solutions for when connected appliances are not functioning.
Explanation for clicking sound and socket usage.
Troubleshooting for unexpected appliance shutdown, related to fuses.
Specifications for the physical size and mass of the betterGen.
Details on voltage, frequency, power, and charge capacity.
Environmental limits for temperature, humidity, slope, and pollution.
Information found on the product's nameplate.
General| Brand | betteries |
|---|---|
| Model | betterGen |
| Category | Docking Station |
| Language | English |
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