To Next PageTo Next PageWhy are my Bg Door locks batteries draining so fast?
If the batteries in your Bg Door lock are draining quickly, it could be due to high usage of the lock. Consider using only high-quality batteries or switching to lithium batteries.
What to do if fingerprint verification works but Bg Door locks won't open?
If your Bg Door lock verifies your fingerprint but doesn't open, carefully listen when the fingerprint is verified to check if you can hear the engine sounding inside the lock. If you don't hear the motor, the circuit board may be broken, and the front panel might need replacement. If you have a valid guarantee, you can invoke it.
Why is the display not working, and/or the light is weak on my Bg BG4000 Door locks?
If the display isn't working or the light is weak on your Bg Door lock, it is likely due to weak battery power. Install new batteries and check again.
How to fix Bg BG4000 Door locks that don't lock?
If your Bg Door lock isn't locking, ensure that 'Auto lock' is activated in the lock settings. Also, verify that the front and back panels are installed parallel to each other and adjust if necessary.
How to fix Bg BG4000 when the display doesn't light up after installation?
If the display on your Bg Door lock doesn't light up after installation: * Check that the batteries are correctly inserted and have sufficient power. * Verify that the cable connecting the front and back parts is properly connected.
What to do if nothing happens or the Bg BG4000 Door locks can always be opened from the outside?
If nothing happens or the Bg Door lock can always be opened when you press the handle on the outside, check that the assembly has been carried out correctly with the arrow pointing in the same direction as the handle direction. Also, ensure that 'Auto-lock' is activated in the lock settings.
General| Brand | Bg |
|---|---|
| Model | BG4000 |
| Category | Door locks |
| Language | English |
Details the physical components and dimensions of the lock.
Lists key technical data including material, dimensions, and capabilities.
Instructions for changing the direction of the lock handle.
Procedure for resetting the lock and setting voice guidance language.
How to perform emergency opening using mechanical key or USB.
Important notes to consider after completing the lock installation.
Steps for fitting the lock box, cylinder, and square pin.
Guidance on using the inner lock part as a drilling template.
Instructions for mounting the inner and outer lock plates.
Connecting cables and tightening the inner and outer lock components.
Procedure for installing batteries and the battery cover.
Final steps and confirmation for round cylinder installation.
Steps for installing adapters and the lockbox for oval cylinders.
Guide to installing cylinders and the square pin for oval locks.
Mounting the fixed inner plate and outer part for oval cylinders.
Connecting cables and securing the inner lock part for oval cylinders.
Procedure for batteries, cover, and cylinder ring for oval cylinders.
Final steps for completing the oval cylinder lock installation.
Using demonstration mode and understanding different lock types.
Steps to configure the lock's voice guidance language.
Guide to connecting your smartphone with the lock's application.
Using Bluetooth to connect and unlock the lock.
Enabling remote lock control using an optional Gateway.
Procedure for registering fingerprints via the TTLock app.
Managing and creating passcodes for unlocking the lock.
Sending and managing electronic keys (e-Keys) for access.
Adding RFID cards/tags for unlocking, including remote addition.
Managing passcodes with administrator privileges.
General overview of passcode management features.
How to configure and activate the lock's passage mode.
Viewing and querying past unlock events and access history.
Understanding the LED light indicators for gateway status.
Step-by-step guide to connect the gateway to the TTLock app.
Recommendations for cleaning and maintaining the lock's condition.
Answers to frequently asked questions about lock operation.
Guidance for resolving hardware-related issues with the lock.
Steps to perform a factory reset on the lock.
List of items included in the lock's packaging.
Details of optional accessories for oval cylinder mounting.
Details about the product warranty and necessary documentation.
