To Next PageTo Next PageWhy are my Bg Door locks batteries draining so fast?
If the batteries in your Bg Door lock are draining quickly, it could be due to high usage of the lock. Consider using only high-quality batteries or switching to lithium batteries.
What to do if fingerprint verification works but Bg Door locks won't open?
If your Bg Door lock verifies your fingerprint but doesn't open, carefully listen when the fingerprint is verified to check if you can hear the engine sounding inside the lock. If you don't hear the motor, the circuit board may be broken, and the front panel might need replacement. If you have a valid guarantee, you can invoke it.
Why is the display not working, and/or the light is weak on my Bg BG4000 Door locks?
If the display isn't working or the light is weak on your Bg Door lock, it is likely due to weak battery power. Install new batteries and check again.
How to fix Bg BG4000 Door locks that don't lock?
If your Bg Door lock isn't locking, ensure that 'Auto lock' is activated in the lock settings. Also, verify that the front and back panels are installed parallel to each other and adjust if necessary.
How to fix Bg BG4000 when the display doesn't light up after installation?
If the display on your Bg Door lock doesn't light up after installation: * Check that the batteries are correctly inserted and have sufficient power. * Verify that the cable connecting the front and back parts is properly connected.
What to do if nothing happens or the Bg BG4000 Door locks can always be opened from the outside?
If nothing happens or the Bg Door lock can always be opened when you press the handle on the outside, check that the assembly has been carried out correctly with the arrow pointing in the same direction as the handle direction. Also, ensure that 'Auto-lock' is activated in the lock settings.
Why I can't add fingerprint to my Bg Door locks?
If you're unable to add a fingerprint to your Bg Door lock, ensure that both your finger and the sensor are dry and clean.
Details the physical components and dimensions of the lock.
Lists key technical data including material, dimensions, and capabilities.
Instructions for changing the direction of the lock handle.
Procedure for resetting the lock and setting voice guidance language.
How to perform emergency opening using mechanical key or USB.
Important notes to consider after completing the lock installation.
Steps for fitting the lock box, cylinder, and square pin.
Guidance on using the inner lock part as a drilling template.
Instructions for mounting the inner and outer lock plates.
Connecting cables and tightening the inner and outer lock components.
Procedure for installing batteries and the battery cover.
Final steps and confirmation for round cylinder installation.
Steps for installing adapters and the lockbox for oval cylinders.
Guide to installing cylinders and the square pin for oval locks.
Mounting the fixed inner plate and outer part for oval cylinders.
Connecting cables and securing the inner lock part for oval cylinders.
Procedure for batteries, cover, and cylinder ring for oval cylinders.
Final steps for completing the oval cylinder lock installation.
Using demonstration mode and understanding different lock types.
Steps to configure the lock's voice guidance language.
Guide to connecting your smartphone with the lock's application.
Using Bluetooth to connect and unlock the lock.
Enabling remote lock control using an optional Gateway.
Procedure for registering fingerprints via the TTLock app.
Managing and creating passcodes for unlocking the lock.
Sending and managing electronic keys (e-Keys) for access.
Adding RFID cards/tags for unlocking, including remote addition.
Managing passcodes with administrator privileges.
General overview of passcode management features.
How to configure and activate the lock's passage mode.
Viewing and querying past unlock events and access history.
Understanding the LED light indicators for gateway status.
Step-by-step guide to connect the gateway to the TTLock app.
Recommendations for cleaning and maintaining the lock's condition.
Answers to frequently asked questions about lock operation.
Guidance for resolving hardware-related issues with the lock.
Steps to perform a factory reset on the lock.
List of items included in the lock's packaging.
Details of optional accessories for oval cylinder mounting.
Details about the product warranty and necessary documentation.
The BG4000 nordic+ is a smart lock designed for various door types, offering multiple unlocking methods and smart functionalities.
The BG4000 nordic+ is a digital door lock that provides secure access control through several methods: Bluetooth, fingerprint, code, RFID-tag, and a mechanical key for emergency opening. It features a semiconductor fingerprint sensor (508dpi) for quick and reliable biometric authentication. The lock supports a "Passage mode" which allows for temporary unrestricted access. It is equipped with a Smart APP that enables users to check access records, remotely unlock the door (with an optional Gateway), and manage various settings. The lock provides voice guidance in Swedish or English, enhancing user experience. For security, it includes an automatic alarm that triggers upon repeated unauthorized opening attempts and offers password protection. Emergency opening is possible via a mechanical key or a USB connector. The lock also features time settings for codes, tags, and fingerprints, and can lock the APP from unauthorized access.
The lock's handle direction can be adjusted during installation to match the door's opening direction, with an arrow indicating the correct orientation. Resetting the lock involves pressing a button behind the battery cover for 5 seconds and then entering "000#". Voice guidance can be set to English (*39#....123456#1#) or Swedish (*39#....123456#2#) after a reset.
Installation involves several steps depending on the cylinder type (round or oval). For round cylinders, the process includes installing the lock box, cylinder, and square pin, using the inner part as a drill template, installing the inner plate with the outer part, connecting cables, and finally installing batteries and the battery cover. For oval cylinders, the process is similar but involves specific adapters for the inner and outer parts.
The lock operates with the TTLock app, which connects via Bluetooth. Users can unlock the door by clicking an icon in the app when within 2 meters of the lock. Remote control is an optional feature via a Gateway, which connects the lock to a Wi-Fi network, allowing for remote unlocking, clock calibration, history checks, and management of codes and e-keys.
Adding fingerprints requires the phone and lock to be in close proximity, and fingerprints can be set for permanent or restricted access. Passcode management allows for generating permanent, time-limited, one-time, recurring, custom, and deletable codes. An "Anti-peep" feature allows users to add up to 4 optional digits before and after the actual code to deter unauthorized viewing. RFID tags/cards can also be added, either directly when the phone and lock are near each other or remotely (Android only, with a Gateway).
E-Key management allows the owner to send e-keys to other TTLock users, granting them various levels of access (timed, permanent, one-time, recurring) and administrative permissions. The app also provides an "Unlock records" feature to query access history. A "Passage mode" can be enabled via the app, allowing the door to remain unlocked for specified periods.
The manual emphasizes keeping the mechanical key in a safe, accessible place outside the house for emergencies. It also advises changing batteries immediately when a low battery alarm is displayed. For fingerprint functionality, the sensor area and the finger should be clean and dry. It is recommended to add at least two fingerprints per user and to place the finger at different angles during enrollment to improve reading accuracy. A flashing blue light on the fingerprint sensor indicates low battery strength, prompting a battery replacement.
The lock should be cleaned regularly with a mild detergent and fresh water to prevent discoloration, especially if mounted outdoors in environments exposed to rain or coastal conditions. In case of unresolved software problems, a factory reset can be performed by pressing the reset button for 5 seconds and then dialing "000#". The manual also includes a warranty card section, stating a 2-year warranty from the date of purchase and the importance of keeping the card and not removing or destroying date markings on the devices.
General| Brand | Bg |
|---|---|
| Model | BG4000 |
| Category | Door locks |
| Language | English |
