8
GUARANTEE
- 3-year guarantee on general structure
- 3-year guarantee on baking tray
- The warranty period for the concrete bowl is 1 year in case of breakage.
Not included in the guarantee:
- Discoloration of the concrete due to the effects of Uv rays
- Superficial cracks in the concrete bowl.
The warranty applies to manufacturing defects only.
The warranty period starts from the date stated on the invoice.
The invoice is the only valid proof of warranty.
Extension or replacement of items under warranty does not result in extension of the
total warranty period.
The guarantee is limited to the simple replacement of elements recognized as
defective by our technical service, excluding any compensation for inability to use the
firebowl. Transport, travel and assembly costs shall be borne by the user.
All warranty cases must be handled by the distributor.
Exclusion
The warranty does not cover damage or defects caused by failure to follow the
installation and operating instructions.
Damage resulting from poor installation.
Paint is not covered by this warranty.
The warranty is not valid in case of internal modifications or changes to the BG-
STONE.
Excluded from the warranty are:
- The use of unsuitable combustion materials.
- Damage resulting from transport, storage and installation.
- In case of wear, discoloration, corrosion, deformation of parts exposed to fire, you
cannot make a warranty claim.
-Damage caused by failure to maintain the appliance, failure to follow operating
instructions and safety rules are not covered by the guarantee.
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