Troubleshooting
FAULTY TYPE POSSIBLE CAUSE SOLUTION
No water flow
1. Machine power is not connected
2. Power socket failure
3. ½” T connector closed
4. Main line blockage or water has been shut off
5. Low water pressure
1. Unplug your BIBO bar and then plug it back in again. Check the switch is on
2. Check the socket and fuse
3. Check the water inlet valve is open
4. Check your water supply system
5. Check your water supply system
No hot water
1. Heating system is not turned on
2. Hot water temperature set too low
3. Excessive hot water use
4. Your BIBO bar has entered into power saving mode
5. Hot tank disabled, after an extended period of
non use
1. Turn on the hot tank switch at the back of your BIBO bar (remember to make sure that water is
flowing freely from the hot water outlet before switching it on)
2. Check the water temperature settings
3. Look at red bar guide on screen
4. Wake your BIBO bar up by following the prompts
5. Call us on 0800 00 BIBO (2426). Your hot tank will need to be reset.
p.s. Please remember to switch off and unplug your BIBO bar if you are going away or it will be left
unused for an extended period of time to avoid this from happening
No cold water
1. Chilled water temperature is set too high
2. Excessive cold water use
3. Ice build up in the cold water tank, after an extended
period of non use
1. Check the water temperature settings
2. Look at blue bar guide on screen
3. Turn off the power and wait 2 hours before turning it back on. If it happens again, call us!
p.s. Please remember to switch off and unplug your BIBO bar if you are going away or it will be left
unused for an extended period of time to avoid this happening
Leakage
1. Drip tray is full
2. A leak inside your BIBO bar
1. Empty the water from the drip tray and dry thoroughly before replacing
2. Turn off power and water and please contact us on 0800 00 BIBO (2426) straight away
Odour from water
1. New BIBO bar
2. A long period of non use
3. Filter replacements have not taken place when required
1. Drain 10-15 litres of water through your BIBO bar
2. Replace your BIBO maxi filter
3. Replace the expired filters
In the unlikely event that you find yourself in a bit of a pickle with your BIBO bar, please refer to the troubleshooting
guide below to determine the possible fault types and suggested steps to get your BIBO bar up and running again.
If you’re still a little stuck and find that your BIBO bar is still not operating as it should, or if a problem persists,
please contact us via email at hello@bibo.co.za or call us on 0800 00 BIBO (2426).
Your BIBO bar may require some professional TLC.
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