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Black Box iCompel ICOMP-ICC - User Manual

Black Box iCompel ICOMP-ICC
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V1.1.2

Table of Contents

Questions and Answers

  • K
    Kyle MillsAug 14, 2025
    How to clear cache for Black Box Digital Signage iCC home page?
    • J
      justin61Aug 14, 2025
      To ensure your browser isn't displaying a cached version of the Black Box Digital Signage iCC home page, in Internet Explorer, click 'File' and select 'Work offline'. Then, select 'Tools > Internet Options', click the button in the 'Browsing History' panel, and press F5.
  • W
    williamcalderonAug 18, 2025
    How to ping Black Box iCompel ICOMP-ICC iCC from PC?
    • L
      Linda FlynnAug 18, 2025
      To ping the Black Box Digital Signage iCC from your PC, click 'Start > Run', enter 'cmd', and click the button. Then, type 'ping' followed by a space and the IP address of the iCC, and press Enter. After a few seconds, you should see a message including '(0% loss)'. Also, the yellow LED on the network socket of the iCC should flash during the ping.
  • S
    Sandra LawsonAug 21, 2025
    What to do if Black Box Digital Signage prompts to dial up when using a crossover cable?
    • R
      Rodney RuizAug 21, 2025
      If you're using a crossover cable with your Black Box Digital Signage, and your PC prompts you to dial up to the Internet, and you cannot prevent the PC from dialling out for an Internet connection, install the Firefox browser on your PC and use it to access the iCC.
  • M
    malikballardAug 25, 2025
    How to connect to Black Box Digital Signage iCC using FTP?
    • J
      Joseph BennettAug 26, 2025
      To connect to the Black Box Digital Signage iCC using FTP, in Internet Explorer, type 'ftp://' followed by the iCC's IP address in the address bar and press Enter. Enter the username and password when prompted. In Firefox, type 'ftp://username:password@IP address' (e.g., ftp://remote:9999@192.168.1.2) in the address bar. You should then see a list of folders, including the Media folder.
  • D
    Derrick HernandezAug 29, 2025
    What does '[Fail]' message for eth0 parameter mean during Black Box Digital Signage iCC boot?
    • L
      Laura MillerAug 29, 2025
      If you see a '[Fail]' message (in red) for the eth0 parameter during the Black Box Digital Signage iCC boot sequence, it typically indicates that the iCC hasn't found anything to connect to at the other end of the cable.
  • S
    Scott GuzmanSep 2, 2025
    How to disable proxy server for Black Box Digital Signage when using crossover cable?
    • N
      Nicole SmithSep 2, 2025
      If you are using a crossover cable with your Black Box Digital Signage, your PC must not be configured to work through a proxy. To disable the proxy server: In Internet Explorer, go to 'Tools > Internet Options > Connections'. Click the button and clear the 'Use a proxy server for your LAN' box. In Firefox, go to 'Tools > Options > Advanced'. On the 'Network' tab, click the button and select 'No Proxy'.
  • J
    Jordan MartinezSep 5, 2025
    How to turn off wireless networking for Black Box Digital Signage with crossover cable?
    • K
      Kylie WadeSep 5, 2025
      If you're using a crossover cable with your Black Box Digital Signage, turn off any wireless networking. Your laptop might have a switch to disable wireless networking. Alternatively, look for a wireless icon on your desktop or in the Control Panel (for Windows PCs).
  • M
    mccoychadSep 9, 2025
    What does 'No Cable' message mean during Black Box iCompel ICOMP-ICC Digital Signage iCC boot?
    • M
      medwardsSep 9, 2025
      A 'No Cable' message during the Black Box Digital Signage iCC boot sequence means the cable is either missing or faulty, or another device on the network has the same IP address. The address '169.254.1.1' indicates that DHCP couldn't be found or you're using a crossover cable.

Summary

Welcome to Black Box Digital Signage

1.1 Overview

Introduces fundamental concepts and components of digital signage configuration.

1.3 Logging On

Provides steps to log into the iCC using a web browser and network connection.

1.4 Using the Web Interface

Guides users through the iCC user interface, covering navigation and home page features.

Creating Digital Signage

2.1 Using Schedules

Explains how to control layouts displayed on days and times by creating schedules.

2.2 Using Layouts

Describes layouts as arrangements of display areas (zones) for composing on-screen displays.

2.3 Using Zones

Explains composing layouts from defined rectangular areas called zones for displaying content.

2.4 Using Playlists

Explains playlists as sequences of media items for display in a zone, running in a continuous loop.

Understanding Media Types

3.1 Media Directly Managed by the iCC

Lists media types directly managed by the iCC, including text, newsfeeds, clocks, and tables.

3.2 Media Run from the iCC Disk

Explains managing media content files stored on the iCC disk.

3.2.1 Uploading Content Files

Details methods for uploading content files to the iCC using tabs, FTP, or drag and drop.

3.3 Media from External Sources

Covers displaying media directly from external sources like TV, radio, and live video.

Enhancing Your Displays

4.1 Synchronizing Playlist Displays Between Zones

Explains synchronizing displays using rendezvous points and Advance To commands.

4.2 Using Interactivity

Describes configuring player responses to external inputs like touch screens or GPIO signals.

4.2.1 Designing Interactive Layouts

Guides on designing layouts that respond to user input via commands or zone changes.

Ad Hoc Content

5.1 Enhanced Ad Hoc Access Control

Explains building in ad hoc content during design for easy local content updates by users.

5.2 Remote Keypad Control

Describes using infrared remote keypads for ad hoc users to control displays and change content.

5.4 Ad Hoc from Center

Allows ad hoc users to make changes on the iCC that update subscriber players via the Update from Center feature.

Sharing Content Using Layout Packages

6.1 Layout Packages

Describes creating, deleting, and installing layout packages for distributing layouts and media.

6.3 Uploading and Installing a Layout Package

Guides on uploading and installing layout packages onto an iCC, including conflict resolution.

Channels and Signage Networks

7.1 Publishing

Details features for configuring and publishing multiple channels to meet network needs.

7.1.2 Configuring the Channel

Guides on configuring channel settings like name, description, publish mode, and server.

7.1.3 Publishing a Channel

Details steps to publish and activate a channel, including options for timing and location.

7.1.5 Managing Channels

Describes managing channels via the Manage Channels page, including filtering and actions.

System Status

8.1 System Status

Provides details on the environmental performance of the iCC, including temperatures and uptime.

8.2 Conditional Play Status

Summarizes playlists or schedules with Conditional Play properties set, showing item dependencies.

Setup

9.1 Help and User Options

Accesses user interface options, page-specific help, and the user guide.

9.2 System Setup

Configures administrative and infrastructure aspects of the iCC system, including users, network, and security.

9.4 Backing Up Your iCC

Details creating, saving, and restoring backup files for media content and iCC settings.

9.5 Software Update

Checks update status and configures automatic or manual software updates for the iCC.

Troubleshooting

10.1 Support Snap Shot

Creates a detailed collection of iCC logs and device data for support purposes.

10.2 Connection Troubleshooter

Provides tasks to track down and correct connection problems with the iCC.

Technical Reference

11.1 Optimizing Playback Performance

Offers tips to optimize playback performance for specific media types like video and animations.

11.2 RS-232 Technical Reference

Details RS-232 pin assignments and electrical interfaces for device communication.

Glossary

Ad Hoc

Defines local management of display schedules, restricted to specific zones or content types.

Advance To

A playlist command to start displaying from a specific place in another playlist, using a rendezvous point.

Publisher

A device providing content to players through channels, specifically the iCOMPEL Content Commander.

Zone

A single display area within a layout used for content playback.

Black Box iCompel ICOMP-ICC Specifications

General IconGeneral
Ethernet10/100/1000 Mbps
Storage32GB SSD
ResolutionUp to 1920 x 1080
InputUSB, RS232
Video OutputHDMI
Operating Temperature0 to 40°C
Storage Temperature-20°C to 60°C