Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - Page 2

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SWD-427686-0708051552-001

Table of Contents

Default Chapter3
- Table of Contents3
1 Choosing a Blackberry Enterprise Server Upgrade Option7
2 System Requirements11
3 Preparing to Upgrade from Blackberry Enterprise Server Version 4.021
4 Preparing to Upgrade from Blackberry Enterprise Server Version 3.623
5 Preparing to Upgrade from Blackberry Enterprise Server Version 3.5 SP2 and Preceding Versions31
6 Configuring a Microsoft Exchange 5.5, Microsoft Exchange 2000, or Microsoft Exchange 2003 Messaging Environment35
- Identify and Resolve any Microsoft Exchange Known Issues for Wireless Calendar Synchronization35
7 Setting up the Database Connection37
- Specifying Permissions When Connecting to the Blackberry Configuration Database Using Microsoft Windows Authentication37
  - Specifying MSDE 2000 Permissions for the Microsoft Windows Account37
  - Assign Microsoft SQL Server Permissions to the Microsoft Windows Account37
- Configuring Authentication to the Blackberry MDS Integration Service Database38
8 Upgrading the Blackberry Enterprise Server Software by Overwriting the Existing Version39
- Upgrade the Blackberry Enterprise Server Software39
- Improve the Startup Performance of the Blackberry Enterprise Server40
9 Upgrading the Blackberry Enterprise Server by Using a New Computer41
10 Upgrading the Blackberry Enterprise Server Software in Phases47
11 Troubleshooting the Blackberry Enterprise Server Upgrade Process51
12 Upgrading the Blackberry Device Software55
13 Permitting Users to Upgrade the Blackberry Device Software at Their Computers57
14 Upgrading the Blackberry Device Software at a Central Computer61
15 Pushing the Blackberry Device Software and the Blackberry Desktop Software to Users' Computers65
16 Troubleshooting the Blackberry Device Software Upgrade Process69
- When Users Click the Link to the Application Loader Tool in the Upgrade Instructions, the Upgrade Process Does Not Start69
17 Glossary71
18 Legal Notice75

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