If things go wrong
There are three steps to getting help.
Step 1. Check out the Blackmagic Design web site www.blackmagic-
design.com and “click on the support page” for the latest support
information.
Step 2. Call your dealer.
Your dealer will have the latest technical updates from Blackmagic
Design, and should be able to give you immediate assistance.
We also recommend you check out the support options your dealer
offers as they can arrange various support plans based on your
workow requirements.
Step 4. The next option is to email us at macsupport@blackmagic-design.com
with your questions.
Note: Please provide us with as much information as possible regarding your
technical problem and system specications so that we may try to reproduce
your problem quickly.
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