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TROUBLESHOOTING & WARRANTY
ERROR CODE POSSIBLE CAUSE SOLUTIONS
E1 It takes over 30 minutes
to fill water but cannot
achieve its preset water
level.
Check for washer not filling
properly and water leakage.
E2 The top lid is open. Close the lid.
E3 The washer runs out of
balance for three times.
Redistribute the load.
E4 It takes over 10 minutes
to drain water and/or
cannot drain the washer
totally empty.
Ensure that the drain hose is not
kinked. Make sure that the drain
hose is no higher than 4 ft. above the
bottom of the washer and is no more
than 5 ft. away from the washer.
E5 The water fills too much
to exceed its preset level.
Call customer satisfaction center for
help.
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