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FAQS (CONT.)
PAIR MY BT REMOTE CONTROL MANUALLY? (OR OTHER BT DEVICES)
If your remote control is not pairing or becomes disconnected, please make
sure to go on the Smart HOME of your Android TV:
1. Press “HOME” on RC > go to “Settings” icon on top right
of home screen.
2. Select “Remotes & Accessories” > “Add device” to then go to searching
for devices screen.
2. Press GOOGLE ASSISTANT button on your RC, a notification will appear.
3. Press and hold both HOME + LEFT direction arrow at the same time.
4. Remote indicator light at the top of remote between POWER and MUTE
button will flash green, wait for RC to be found on your TV screen.
5. Once RC appears on screen, Select OK to pair remote.
6. Once paired, you can press HOME or EXIT to get out of menu.
NOTE: you can still using your Remote control without pairing but cannot use
the “GOOGLE ASSISTANT” Feature until paired.
ANDROID TV REMOTE CONTROL - APP
If you want to control your TV via your Smart device. Search for “ANDROID TV
REMOTE CONTROL” app and download. Once following prompts to connect
your Smart device to your Android TV, you will then be able to have 100%
control of your TV with Google Assistant Feature.
If it fails to connect, try the above steps again. Otherwise contact our support
centre for further help!
SUBTITLE KEEPS APPEARING WHILE WATCHING LIVE TV?
If subtitles keeps appearing on your Android TV, while watching Live TV:
1. Press “MENU” on your Remote Control
2. Go to “MORE” and select it.
3. Go to “SETUP” and select it.
4. Go down to “SUBTITLE LANGUAGE” and select it.
5. Select and look for OFF option within all the subtitle options.
Once all options for subtitle are switched o, then you can exit and continue
watching Live TV! If the Subtitle persists to appear, you may need a software
update or for further assistance please contact our customer support centre at
info@ayonz.com
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