Page | 5
V14612HOM
FAQ’s
Frequently Asked Questions
How does the Q360™ In-Floor Cleaning System remove debris from the pool?
Strategically placed cleaning jets sweep across the pool surface causing dirt and debris to be
suspended so it is removed through the skimmer and drain as the water is circulated by the filtration
system.
How does the cleaning jet zones sequence?
A patent pending turbine-driven water valve controls the Q360™’s cleaning and circulation system.
Water flows through the valve and out to the strategically placed cleaning jets in the pool. The zones
switch automatically in a set sequence with no electrical hookup.
Do the cleaning jets need to be set in a specific sequence?
The cleaning jets themselves do not need to be manually sequenced, as they will not stay in sequence
for long. The jets are plumbed so that they cycle in a set sequence to suspend debris. Testing has found
that the sequencing is generally not that important as long as the rest of the system is working properly
with adequate flows.
How do the cleaning jets rotate?
The super-efficient Q360 jets are designed to index to a new preprogramed position each time the
nozzle gets adequate flow. Other systems rely on an offset nozzle and a random sequence that cannot
ensure all areas of the pool are systematically addressed with a jet stream of water.
How do I determine if a sticking cleaning jet is a cleaning jet problem or a valve problem?
Other systems frequently have this problem. The Q360 valve, as long as you can see the turbine
spinning, cannot cause one set of jets to remain up. To double check you can turn off the pump. If the
cleaning jet retracts it is a valve problem - if the cleaning jet remains in the up position it is a stuck
cleaning jet.
If a cleaning jet seems to be working but the area around it is not cleaning, what is wrong?
There is probably a blockage in the cleaning jet. Simply remove the cleaning jet and clear the
blockage.
What is the purpose of the O-ring on the nozzle?
The O-ring is another efficiency feature of the Q360 system. The O-ring prevents water from bypassing
the nozzle and gives the Q360 jet a wider cleaning radius. It also creates tension and acts like a spring
to keep the jet lock into the collar.
How do I get debris out of a cleaning jet collar so my cleaning jet nozzle will go in?
Before installing a cleaning jet nozzle into a collar that has been without a cleaning jet nozzle for a
period of time, allow the system to blow through the line to eliminate any debris that may have fallen
into the line. If heavier debris (such as rocks) has lodged in the body and won’t clear, place the install
tool over the hole to create turbulence in the jet riser. The surge of water should eliminate any debris in
the pipes.
Why are there two drains in my pool?
Two points of suction are safer than one. Many municipalities are now requiring two drains for each
pump even when it is also tied to a skimmer.