Delete all known Bluetooth connections from
the device list on the mobile phone and start
a new device search.
▷ The mobile phone is in power-save mode or
has only a limited remaining battery life.
Charge mobile phone.
Why does the mobile phone no longer react?
▷ The applications on the mobile phone do not
function anymore.
Switch the mobile phone off and on again.
▷ Too high or too low ambient temperatures for
mobile phone operation.
Do not subject the mobile phone to extreme
ambient temperatures.
Why can phone functions not be used via iDrive?
▷ The mobile phone may not be properly con‐
figured, for instance as Bluetooth audio de‐
vice.
Connect the mobile phone with the tele‐
phone or additional phone function.
Why are no or not all phone book entries dis‐
played or why are they incomplete?
▷ Transmission of the phone book entries is
not yet complete.
▷ It is possible that only the phone book entries
of the mobile phone or the SIM card are
transmitted.
▷ It may not be possible to display phone book
entries with special characters.
▷ It may not be possible to transmit contacts
from social networks.
▷ The number of phone book entries to be
stored is too high.
▷ Data volume of the contact too large, for in‐
stance due to stored information such as
notes.
Reduce the data volume of the contact.
▷ A mobile phone can only be connected as
audio source or as telephone.
Configure the mobile phone and connect it
with the telephone or additional phone func‐
tion.
How can the phone connection quality be im‐
proved?
▷ The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending on
the mobile phone.
If all points in this list have been checked and the
required function is still not available, contact the
hotline, a dealer’s service center or another quali‐
fied service center or repair shop.
USB connection
General information
Mobile devices with a USB port are connected to
the USB interface.
▷ Mobile phones.
▷ Audio devices with USB port, for instance
MP3 player.
▷ USB storage devices.
Common file systems are supported. FAT32
and exFAT are the recommended formats.
The following applications are possible:
▷ Exporting and importing driver profiles, refer
to page 79.
▷ Playing music files via USB audio.
▷ Playing videos via USB video.
▷ Loading of software updates, refer to
page 57.
Follow the following when connecting:
▷ Do not use force when plugging the connec‐
tor into the USB interface.
▷ Use a flexible adapter cable.
▷ Protect the USB storage device against me‐
chanical damage.
▷ Due to the large number of USB media avail‐
able on the market, it cannot be guaranteed
that every device is operable on the vehicle.
Seite 54
AT A GLANCE
General settings
54
Online Edition for Part no. 01402989267 - II/18
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