Emergency Call
Intelligent emergency call
Principle
In case of an emergency, an emergency call
can be triggered automatically by the system
or manually.
General information
Depending on the vehicle equipment and na-
tional-market version, the vehicle is equipped
with an Assist system.
Only press the SOS button in the headliner in
an emergency.
The Intelligent Assist system establishes a
connection with the BMW Response Center.
For technical reasons, the emergency call can-
not be guaranteed under unfavorable condi-
tions.
Overview
The SOS button is located in the head-
liner.
Functional requirements
▷
Standby state is switched on.
▷ The Assist system is functional.
▷ The integrated SIM card in the vehicle has
been activated.
Automatic triggering
Under certain conditions, for example if the
airbags are deployed, an emergency call is au-
tomatically triggered immediately after an acci-
dent of corresponding severity. Automatic Col-
lision Notification is not affected by pressing
the SOS button.
Manual triggering
1. Tap the cover flap.
2. Press and hold the SOS button until the
LED in the area of the button illuminates
green.
▷ The LED is illuminated green when an
emergency call has been initiated.
If a cancel prompt appears on the control
display, the emergency call can be aborted.
If the situation allows, wait in the vehicle
until the voice connection has been estab-
lished.
▷ The LED flashes green when a connection
to the BMW Response Center has been es-
tablished.
The BMW Response Center then makes
contact with the occupants of the vehicle
and initiates further steps to help.
Even if you are unable to respond, the
BMW Response Center can take further
steps to help you under certain circumstan-
ces.
For this purpose, data that serves to deter-
mine the necessary rescue measures, for
instance the current position of the vehicle
when it can be determined, is transmitted
to the BMW Response Center.
Even if the BMW Response Center is no
longer heard through the loudspeakers, the
BMW Response Center may still be able to
hear the occupants of the vehicle.
The BMW Response Center ends the emer-
gency call.
Seite 381
Breakdown Assistance
MOBILITY
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Online Edition for Part no. 01405A8A608 - VI/23