Bodart & Gonay PHENIX Green

Questions and Answers

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Kimberly RitterAug 9, 2025
How to stop the glass from blackening too quickly on my Bodart & Gonay PHENIX Green Indoor Fireplace?
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  Kayla HooverAug 9, 2025
  If the window of your Bodart & Gonay Indoor Fireplace is blackening too quickly, make sure to check the humidity of the fuel you are using. Also, try using the thermostat on setting 7-8 and open the passage of the baffles. Always start with a lively fire.
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michael53Aug 14, 2025
What to do if my Bodart & Gonay Indoor Fireplace has a weak draft and emits smoke?
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  russell36Aug 14, 2025
  If your Bodart & Gonay Indoor Fireplace has a weak draft, possibly with smoke coming into the room, inspect the chimney and remove any obstructions. Try opening a window facing the wind to see if it improves airflow. Have the chimney swept. If the problem persists, it is recommended to consult with a supplier.
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sburtonAug 19, 2025
How to make the fire more lively in my Bodart & Gonay PHENIX Green?
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  westjoshuaAug 20, 2025
  If the fire in your Bodart & Gonay Indoor Fireplace lacks intensity, start by checking the humidity of the fuel. Also, inspect the thermostat and unblock the holes in the air distributors.
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Samantha PayneAug 25, 2025
Why won't the thermostat close on my Bodart & Gonay PHENIX Green?
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  Michael HallAug 25, 2025
  If the thermostat on your Bodart & Gonay Indoor Fireplace no longer closes, it may be due to a foreign object preventing the damper from closing; remove the object. Alternatively, there could be a mechanical blockage, in which case the thermostat should be replaced.
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ttuckerAug 29, 2025
What to do if the thermostat stays closed on my Bodart & Gonay PHENIX Green Indoor Fireplace?
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  Richard CohenAug 29, 2025
  If the thermostat on your Bodart & Gonay Indoor Fireplace remains closed, try recalibrating the setting if the damper only lifts from medium positions when cold. If the damper doesn't lift at all when cold, the thermostat should be replaced, as it's likely damaged from the appliance overheating.
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Scott SmithSep 3, 2025
How to reduce excessive draft in my Bodart & Gonay PHENIX Green Indoor Fireplace?
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  ybooneSep 3, 2025
  If your Bodart & Gonay Indoor Fireplace has excessive draft, try tightening the passage of the baffles and check the door and thermostat for leaks. It is also recommended to inspect the chimney.