Heating-resistant glass, ceramic containers, copper, aluminum pans/ pots,
rounded-bottom pans/pots with bottom measuring less than 4.7 inches.
8
Troubleshooting
ERROR
CODE
CAUSE OF ERROR METHODS
OF ELIMINATION
E0
No pot alert or
no pot detected
Put the pots and pans in the
heating zone or try another pot or pan
E1
Supply voltage below 100V Work when voltage is restored to
E2
Supply voltage above 140V Work when voltage is restored to
E3
Cooktop surface sensor
short circuit, dry bum
cooktop temperature
Resume work when the cooktop
surface temperature cools down
E4
Cooktop surface sensor
open circuit
Check for loose sockets and terminals
that are not plugged in
E5
IGBT sensor short circuit,
over temperature
Check if the air inlet is clogged or
the cooling fan is not rotating
E6
IGBT sensor open circuit Motherboard TNC damage
E9
Line faults
(loops not working)
Motherboard synchronization damage
EF
Communications blackout
Check that the light board
wiring is connected
If the product is malfunctioning even after basic troubleshooting, please do
not attempt to repair the unit by yourself. Instead, contact our authorized
service center immediately.
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