Troubleshooting en-us
27
Fault Cause and troubleshooting
Water is dripping from the ice and
water dispenser
▶
Remove the ice residue from the ice chute, for example using a wooden spoon.
Ice cube production is low. Low water pressure.
▶
Check the pressure of the water supply system or the external water filter sys-
tem, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
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The ice and water dispenser is not
functioning.
The ice and water dispenser is switched off.
▶
Switch on the ice and water dispenser. →
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The button lock (childproof lock) is switched on
▶
Switch off the button lock. →
Page20
The ice storage container is not fully inserted.
▶
Fully insert the ice storage container. →
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Ice cubes are frozen together in the ice chute.
▶
Remove the ice cubes from the ice chute, for example using a wooden spoon.
There is no water supply.
▶
Ensure that there is a water supply and that the shut-off valve on the water con-
nection is open.
Contact an installer if necessary.
Kink in the water hose.
▶
Turn off the water supply and straighten the kink in water hose.
If necessary, replace the water hose.
Fault in the ice and water dispenser.
1.
Switch off the appliance. →
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2. Disconnect the appliance from the power supply.
Unplug the power plug or switch off the circuit breaker in the fuse box.
3. Reconnect the appliance after 5 minutes.
4.
Switch on the appliance. →
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5.
If the fault persists, call customer service. →
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The appliance hums, bubbles,
buzzes, gargles, clicks, crackles or
rumbles.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant is flowing
through the pipes. The motor, switches, solenoid valves or water valves are switch-
ing on or off. Automatic defrosting is running. Ice cubes fall into the ice storage con-
tainer.
No action required.
The appliance makes noises. The appliance is not level.
▶
Align the appliance using a bubble level and the screw feet.
The appliance is not free-standing.
▶
Observe the minimum clearances for the appliance.
Fittings wobble or stick.