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20
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Temperature differs
greatly from the set
value.
In some cases it is adequate to
switch off the appliance for
5 minutes.
If the temperature is too high wait
a few hours and check whether
the temperature has approached
the set value.
If the temperature is too low check
the temperature again the next day.
Displays
do not illuminate.
Power failure; the fuse
has been switched off;
the mains plug has not
been inserted
properly.
Connect mains plug. Check whether
the power is on, check the fuses.
Temperature display
indicates “E..”.
Electronics have
detected a fault.
Call customer service.
Warning signal
sounds, “alarm”
button lights up.
Fig. 2/5
The freezer
compartment is too
warm!
Frozen food is at risk!
To switch off the warning signal,
press the “alarm” button 5.
Appliance is open. Close the appliance.
Ventilation openings
have been covered.
Ensure that there is adequate
ventilation.
Too much food was
placed in the freezer
compartment at once.
Do not exceed max. freezing
capacity.
When the fault has been eliminated,
the “alarm” button 5 goes out
shortly afterwards.
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