en Troubleshooting
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Troubleshooting
17 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord or the appliance power cable of this appliance is damaged,
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault Cause and troubleshooting
E:12 lights up. Appliance has detected calcified heating element.
1. Descale the appliance.
2. Operate the appliance with the water softening
system.
1
E:14 lights up. Water protection system is activated.
1. Turn off the water tap.
2.
Call Customer Service →Page51.
E:15 lights up. Water protection system is activated.
1. Turn off the water tap.
2.
Call Customer Service →Page51.
E:16 lights up. Water is continuously running into the appliance.
1. Turn off the water tap.
2.
Call Customer Service →Page51.
E:18 or indicator for
water supply lights up.
Supply hose is kinked.
▶ Install the supply hose without kinks.
Water tap is turned off.
▶ Turn on the water tap.
Water tap is jammed or furred up.
▶ Turn on the water tap.
The flow rate must be at least 10 l/min when the
water supply is open.
The filters in the water connection of the supply or
AquaStop hose are blocked.
1
Depending on the appliance specifications
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