en Troubleshooting
56
Fault Cause Troubleshooting
Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.
Spray arms were blocked by
tableware so detergent was
not rinsed out.
▶ Check that the spray arms are not
blocked and can rotate freely.
Detergent dispenser was
damp when detergent was
added.
▶ Only add detergent to a detergent
dispenser when dry.
Excessive formation of foam
occurs.
Hand washing-up liquid is
present in dispenser for
rinse aid.
▶ Immediately add rinse aid to the
dispenser.
→"Adding rinse aid", Page29
Rinse aid has been spilled. ▶ Remove the rinse aid with a cloth.
Detergent or appliance care
product used causes excess-
ive foaming.
▶ Change the brand of detergent.
Home Connect problem
Fault Cause Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶ Check the wireless network con-
nection of your router.
WLAN display is flashing. Connection to home net-
work is not available.
▶ Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶ Please consult the documents sup-
plied for HomeConnect.
Technical fault is present. ▶ Please consult the information
about support in the documents
supplied for HomeConnect.
Information on display panel
Fault Cause Troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt. ▶ Add "Special salt" →Page27.
Sensor does not detect spe-
cial salt tablets.
▶ Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶ Setting the water softening system
Refill indicator for rinse aid
lights up.
Insufficient rinse aid. 1. Add "Rinse aid" →Page29.
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page29