11
What to do if ...
ʑ
Water is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not dispensed.
– $ (Start/Reload)
not selected?
– Tap not turned on?
– Filter blocked? Clean the filter -> page
10.
– Supply hose kinked or trapped?
ʑ
Washing machine door
cannot be opened.
– Safety function active. Programme stopped? -> page 4.
– (Rinse Hold = ǩǭǯǶDzǶǵǿǨǺǭdzȄǵǶǫǶǶǺǮǰǴǨ) selected? -> page 3, 4.
– Can be opened by emergency release only? -> page 9.
ʑ
Programme does not start.
–
$ (Start/Reload) or (Finished in) time selected?
– Washing machine door closed?
– Childproof lock active? Deactivate -> page
5.
ʑ
Detergent solution is not
drained.
– (Rinse Hold = ǩǭǯǶDzǶǵǿǨǺǭdzȄǵǶǫǶǶǺǮǰǴǨ) selected? -> page 3, 4.
– Clean the detergent solution pump -> page 10.
– Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
– Not a fault - water below the visible area.
ʑ
Unsatisfactory spin result.
Laundry wet/too damp.
– Not a fault - the unbalanced-load detection system has cancelled the
spin cycle because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum
–
S (Easy-iron) selected? –> page 5.
– Selected speed too low? –> page 5.
ʑ
The programme length
jumps during the final spin..
– Not a fault - the number of spin cycles may be changed due to the
varying distribution of the laundry, which may cause the time in the
display panel to be corrected.
ʑ
Spin cycle performed
several times.
– Not a fault - unbalanced load detection system adjusts the imbalance.
ʑ
Residual water in the
compartment for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary -> page
9.
ʑ
Odour formation in the
washing machine.
– Run programme LFǙǯDzdzDzǮ(Cottons) 90 °C without laundry. Use
standard detergent.
ʑ
Status display³þ flashing.
Appliance has detected a
detergent overload.
– Too much detergent used?
If foam is escaping from the detergent drawer:
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
compartment
II (not with outdoor or down fabrics).
– Reduce the detergent dosage for the next wash cycle.
ʑ
Intense noise formation,
vibrations and “wandering”
during the spin cycle.
– Are the appliance feet fixed?
Secure the appliance feet
–> Installation instructions.
– Transportation safety devices removed?
Remove the transportation safety devices –> Installation instructions.
ʑ
Display panel/indicator
lamps do not function
during operation.
– Power cut?
– Fuses triggered? Reset/change the fuse.
– If the fault occurs repeatedly, call customer services.
ʑ
Programme sequence
longer than usual.
– Not a fault - unbalanced load detection system adjusts imbalance by
repeatedly distributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse
cycle.
ʑ
Detergent residues on the
laundry.
– Occasionally, phosphate-free detergents contain water-insoluble
residues.
– Use the
2ǓDzǯDzǵǮǤDZǬǩ (rinse) cycle or brush out the laundry after
washing.
If you cannot correct a fault yourself or a repair is required:
– Turn the programme selector to
džǿǮǯ. (Off) and remove the mains plug from the socket.
– Turn off the water supply and call customer services –> Installation instructions.
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