Troubleshooting en
39
Fault Cause and troubleshooting
lights up. ▶ Select a suitable programme for draining.
→"Programmes", Page23
flashes. Door is not closed.
▶ Close the door.
Laundry is caught in the door.
▶ Remove any trapped laundry.
All other error codes. Malfunction
▶ Call the after-sales service.
→"Customer Service", Page47
"E:30/-20" Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page47
Detergent dosage is too high.
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed .
▶ Press .
Door is not closed.
1. Close the door.
2. Press to start the programme.
Childproof lock is activated.
▶ Deactivate childproof lock.
→"Deactivating the childproof lock", Page30
is activated.
▶ Check whether is activated.
→"Buttons", Page22
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.