11
What to do if …
ʑ
Water is running out. – Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
ʑ
Water not flowing in.
Detergent not washed in.
– Start/Pause not selected?
– Tap not open?
– Filter blocked? Clean the filter. aPage 10
– Supply hose kinked or jammed?
ʑ
Washing-machine door cannot
be opened.
– Safety function active. Stop programme? aPage 4
– (rinse stop = without final spin) selected? aPage 3, 4
– Can be opened via emergency release only? aPage 6
ʑ
Programme does not start. – Start/Pause or (Ready in) time selected?
– Door closed?
ʑ
Detergent solution is not drained. – (rinse stop = without final spin) selected? aPage 3, 4
– Clean the drain pump. aPage 10
– Clean outlet pipe and/or drainage hose.
ʑ
Water not visible in the drum. – Not a fault – water below the visible area.
ʑ
Spin result not satisfactory,
washing wet/too damp.
– Not a fault – unbalanced load detection system has stopped the spin cycle,
washing unevenly distributed.
Distribute small and large items of washing in the drum.
– Reduced Ironing selected? aPage 5
– Too low speed selected? aPage 5
ʑ
The programme duration
changes during the wash cycle.
– Not a fault – the programme sequence is optimised for the particular wash process.
This may result in changes to the programme duration in the display field.
ʑ
Spin cycle actuated several
times.
– Not a fault – unbalanced load detection system adjusts imbalance.
ʑ
Residual water in the dispenser
for care product ~.
– Not a fault – effect of the care product not impaired.
– If required, clean insert. aPage 9
ʑ
Odour formation in the washing
machine.
– Run Cottons 90 °C programme without washing. Use standard detergent.
ʑ
Foam is coming out of the
detergent drawer.
– Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into dispenser II
(not for outdoor, sports and down-filled textiles!).
– Reduce detergent dosage for the next wash cycle.
ʑ
Loud noise formation, vibrations
and “Wandering” during spin
cycle.
– Appliance feet fixed? Secure appliance feet. aInstallation Instructions
– Transportation protection devices removed?
Remove transportation protection devices. aInstallation Instructions
ʑ
Noises during spin and drain
cycles.
– Clean the drain pump. aPage 10
ʑ
Display panel/indicator lights do
not function while the appliance
is running.
– Power failure?
– Fuse tripped? Switch on/replace fuse.
– If the fault occurs repeatedly, call customer service.
ʑ
The programme takes longer
than usual.
– Not a fault – unbalanced load detection system adjusts imbalance by repeatedly
distributing the washing.
– Not a fault – foam detection system active – a rinse cycle is switched on.
ʑ
Detergent residue on the
washing.
– Occasionally phosphate-free detergents contain water-insoluble residue.
– Select 2 Rinse or brush the laundry after washing.
ʑ
In the pause status Start/
Pause flashes very quickly and a
signal sounds.
– Water level too high. Washing cannot be reloaded.
Immediately close washing machine door.
– Select Start/Pause to continue the programme.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
– Set programme selector to Off and pull out the mains plug.
– Turn off the tap and call customer service. aInstallation Instructions
To Previous Page
Loading...
