Bosch WIW28541EU - Page 56

en Troubleshooting
56
Fault Cause troubleshooting
The water is not draining. Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page49
––– is activated.
▶
Continue the programme by select-
ing ⁠Spin or Drain and press-
ing Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page44
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page66
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
Unapproved extension in-
stalled on the water drain
hose.
▶
Remove any unapproved exten-
sions from the water hose. Connect-
ing the appliance
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressedStart/
Reload .
▶
Press Start/Reload .
The filter in the water inflow
is blocked.
▶
"Clean the water inflow filter"
→Page52.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
The spin cycle runs several
times.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.