en Faults and what to do about them
34
Note: If you cannot rectify the fault yourself by turning the dryer off and on, please
contact our after-sales service.
Laundry is not dried
correctly or is still too
damp.
■ After the end of the program, warm laundry feels damper than it actually is.
Spread the laundry out and allow the heat to disperse.
■ Finely adjust the dryness level – this extends the drying time but does not
increase the temperature. Your laundry will become drier ~ Page 27.
■ Select a program with a longer drying time or increase the drying level. This
does not increase the temperature.
■ Select a timed program for subsequent drying of laundry that is still damp
~ Page 25.
■ If you have exceeded the maximum load for the program, the laundry may
not be dried properly.
■ Clean the moisture sensor in the drum. A fine layer of limescale or particles
from the detergent and care products used in washing may residue on the
sensor and adversely affect it performance. It may cause that your laundry
will not dry properly ~ Page 32.
■ Drying has been interrupted as a result of a power cut, because the conden-
sate container is full or because the maximum drying time has been
exceeded.
Note: See also the laundry tips ~ Page 24.
Drying time too long? ■ The fluff filter may be dirty and cause a longer drying time. Clean the fluff fil-
ter.
■ Unsuitable programme selected?
■ Dryer installed too closely to other objects? Provide adequate air circula-
tion.
■ If the ambient temperature is higher than 35 °C, this may extend the drying
time.
■ Insufficient air circulation in the room may increase the drying time. Venti-
late the room.
■ Mains failure? Restart the dryer.
Condensation in the
exhaust air duct.
Exhaust air duct too long? Check the maximum exhaust air duct lenght. Futher
information ~ Page 14.
Displayed drying time
changes during drying
process.
Not a fault. The moisture sensors detect the remaining moisture in load and cor-
rect the programme lenght (except timed programmes).
Humidity in the room
increases.
■ Not a fault. Make sure the room is sufficiently ventilated.
■ Exhaust air duct installed/the exhaust air routes directly into the open air?
~ Page 14
One or more indicator
lights are flashing.
■ Clean the fluff filter ~ Page 29.
■ Check the installation condition ~ Page 13.
■ Exhaust air duct blocked or bent? Clean the exhaust air duct ~ Page 32.
■ Switch off, allow to cool, switch back on, and restart the programme.
Power cut. The drying program is interrupted. Remove the laundry and spread it out, or
restart the program.
Note: Be careful as the door , the drum and the laundry may be hot.
Faults Cause/remedy
* depending on the model
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