Troubleshooting
78
10
Problem Solutions
Hearing
aids don’t
power on (no
amplication)
(continued from previous page)
Charge the hearing aids (see page 57).
See “Hearing aids aren’t loud enough (not
enough amplication)” on page 83.
Unable to
locate the
Lexie app
On your phone, open the App Store
or Google Play store and search for
“Lexie app.”
Type lexiehearing.com/us/the-lexie-app-
and-lexie-care-promise into the address
bar of your phone’s web browser, not a
search bar or separate search application.