Brightwell Quantura 200

Questions and Answers

E
edward48Aug 3, 2025
What to do if Brightwell Quantura 200 Dispenser will not pump chemical?
- C
  christinaarmstrongAug 3, 2025
  If your Brightwell Dispenser won't pump or dispense chemical, there are several things you can check: * Verify the power supply. * If you're using a probe, check the display for a probe alarm. * Ensure the chemical level is adequate. * Inspect the pump tube condition and replace it if necessary. * Make sure all tube connections are tight and secure. * Confirm that the inlet/outlet tubes are correctly oriented.
P
pruittmatthewAug 8, 2025
How to fix Brightwell Quantura 200 when screen is frozen?
- J
  Jordan AlexanderAug 9, 2025
  If the screen of your Brightwell Dispenser is frozen and won't change, try the following: 1. Turn the unit off, wait 1 minute to allow the temporary memory to clear, and then turn it back on. 2. Review the installation steps again. 3. If the problem persists, contact a service technician.
N
Natalie RoseAug 14, 2025
How to fix Brightwell Quantura 200 Dispenser that will not turn on?
- S
  Stephanie HaydenAug 14, 2025
  If your Brightwell Dispenser is not turning on, you can try the following: * Check the main power supply with a volt meter. * Check the inline fuse, if one is used. * Replace the Mains Power board or Interface PCB.
K
Kara BrownAug 19, 2025
Why Brightwell Quantura 200 pumps are not initiating?
- A
  amanda81Aug 19, 2025
  If the pumps on your Brightwell Dispenser are not initiating, try these steps: * Check the pumps prime to check functionality. * Ensure the correct trigger voltage is present (24 – 240V AC/DC). * Check the display for any pump errors.
B
brittney03Aug 23, 2025
What to do if Brightwell Quantura 200 Dispenser display will not illuminate?
- S
  Sara WebbAug 23, 2025
  If the display on your Brightwell Dispenser will not illuminate, try the following: * Check the power supply with a volt meter. * Check the standby status by pressing the standby button. * Replace the interface board.
T
Trevor Anderson MDAug 28, 2025
What to do if Brightwell Dispenser pin code not accepted?
- K
  Kevin KellyAug 28, 2025
  If your Brightwell Dispenser is not accepting the pin code, make sure you have entered the correct code and try again. If the issue persists, contact Brightwell Customer Service with your serial number to obtain a backup code.

Summary

Important Safety Notes

Safety Precautions and Warranty

Detailed Safety Precautions

Provides comprehensive safety instructions for users.

Product Warranty Information

Outlines the standard warranty terms for the product.

Quantura Unit Variations

Q200 Model Description

Details the 2-product rinse and detergent dosing system.

Q300 Model Description

Details the 3-product rinse, sanitizer, and detergent system.

Q200 S Model Description

Details the 2-product solenoid/peristaltic system.

Q300 S Model Description

Details the 3-product solenoid/peristaltic system.

Q100 Add-on Pump

Describes the single-product sanitizer add-on pump.

Before Installation and Location

Included Components

Lists all parts provided with the Quantura unit.

Installation Location Guidelines

Advises on optimal placement for unit performance and access.

Mounting the Unit

Mounting Unit Steps

Details the procedure for securely attaching the unit to a wall.

First Installation of Peristaltic Tubing

Peristaltic Tubing Installation

Guides on correctly fitting the tubing into the pump head.

Wire Configurations

Wiring Diagram and Connections

Illustrates electrical hookups and trigger signal configurations.

Cable Colour Code

Explains the meaning of each wire color for trigger signals.

Choosing Operating Modes

Probe Mode Overview

Description of operation using a conductivity probe.

Probeless Door Mode Overview

Description of timed operation for single tank machines.

Probeless Conveyor Mode Overview

Description of timed operation for multi-tank machines.

Probe Mode Operation Details

Detergent Dosing Control

Explains how detergent dosage is managed by the probe.

Rinse Charge Initiation

Details how rinse operation is triggered and controlled.

Sanitizer Charge Configuration

Describes sanitizer operation and its requirements.

Probeless Door Mode Details

Detergent and Rinse Sequences

Covers initial charge, recharge, and rinse operations.

Sanitizer Charge Functionality

Explains sanitizer operation and its applicability.

Probeless Conveyor Mode Details

Detergent and Rinse Sequences

Covers initial charge, recharge, and rinse operations.

Sanitizer Charge Functionality

Explains sanitizer operation and its applicability.

Connecting Chemical Supplies

Chemical Supply Connection

Details how to connect detergent and rinse aid suction tubes.

Initial Setup and Menu Navigation

Menu Navigation Overview

Explains menu structure and color coding for advanced options.

Initial Setup Steps

Guides through powering up and selecting the display language.

Setup: Access Codes and Operating Modes

Access Code Configuration

Details setting or skipping an access code for unit security.

Operating Mode Selection

Guides on choosing between Probe, Probeless Door, or Conveyor modes.

Probe Installation Note

Provides guidance on probe mounting location for optimal performance.

Quick Setup: Probe Mode - Core Settings

Access Code and Quick Setup Initiation

Guides on entering the access code and starting quick setup.

Probe Set Point Configuration

Explains how to set the desired chemical concentration level.

Signal vs. Auto Operation Modes

Describes the two primary modes for probe activation.

Quick Setup: Probe Mode - Timing and Alarms

Probe Delay and Alarm Settings

Configures delay times and alarm conditions for probe operation.

Probe Alarm Reset Configuration

Sets manual or automatic reset for probe alarms.

Rinse Speed Adjustment

Sets the operating speed for the rinse pump.

Quick Setup: Probe Mode - Rinse and Rack Settings

Rinse Operation Modes

Configures rinse pump operation as "Run on signal" or "Run for set time".

Rack Time Configuration

Sets the duration for rack entry and exit timing.

Rinse Delay and Run Time

Adjusts delay and run times for the rinse pump.

Quick Setup: Probe Mode - Sanitizer and Counters

Sanitizer Operation Modes

Configures sanitizer pump operation (copy rinse, on signal, set time).

Sanitizer Speed and Timing

Adjusts sanitizer pump speed, delay, and run times.

Cycle Counters

Displays and allows resetting of rinse and sanitizer cycle counts.

Quick Setup: Probe Mode - Counters and Standby

Refill and Drain Tank Counters

Monitors and allows resetting of refill and drain tank counts.

Wash Count Reset and Access Code

Resets wash count and optionally changes the unit access code.

Standby and De-Lime Time Settings

Configures unit standby mode and de-liming time.

Quick Setup: Probe Mode - Alarms and Linking

Water Empty Alarm Configuration

Enables or disables the water empty alarm for probe operation.

Drain Tank Alarm Settings

Configures the timing for the drain tank alarm.

Rinse;Detergent Link and Language

Links rinse/detergent signals and sets the display language.

Quick Setup: Probe Mode - Final Selection

Final Operating Mode Selection

Allows final selection of Probe, Probeless Conveyor, or Door mode.

Probe Mode Programming Conclusion

Indicates the end of the Probe Mode setup process.

Quick Setup: Probeless Door Mode - Initial Charge

Access Code and Quick Setup Initiation

Guides on entering the access code and starting quick setup.

Initial Charge Configuration

Sets up parameters for the initial detergent charge.

IC Speed and Setup Time

Configures initial charge speed and timing.

Quick Setup: Probeless Door Mode - Recharge and Rinse

IC Delay and Run Time Settings

Configures delay and run times for the initial charge.

Recharge Speed and Frequency

Sets the speed and interval for recharge doses.

Recharge and Rinse Speed Settings

Configures run time for recharge and speed for rinse.

Quick Setup: Probeless Door Mode - Rinse and Sanitizer

Rinse Delay and Operation Modes

Configures rinse delay time and operation mode.

Rinse Run Time Configuration

Sets the run time for rinse operation.

Sanitizer Operation and Speed

Configures sanitizer operation and pump speed.

Quick Setup: Probeless Door Mode - Counters and Reset

Sanitizer Run Time Setting

Configures the run time for sanitizer operation.

Counters for Initial Charge, Recharge, Rinse

Displays and resets cycle counts for various functions.

Wash Count Reset and Access Code Change

Resets wash count and allows access code modification.

Quick Setup: Probeless Door Mode - Final Settings

Standby and De-Lime Time Configuration

Sets standby mode and de-liming time for maintenance.

Link Signals and Language Settings

Links rinse/detergent signals and sets the display language.

Final Operating Mode Selection

Allows final selection of Probeless Door, Probe, or Conveyor mode.

Probeless Door Programming Conclusion

Indicates the end of the Probeless Door setup process.

Quick Setup: Probeless Conveyor Mode - Initial Charge

Access Code and Quick Setup Initiation

Guides on entering the access code and starting quick setup.

Initial Charge Configuration

Sets up parameters for the initial detergent charge.

IC Speed and Delay Time

Configures initial charge speed and delay time.

IC Run Time Setting

Configures the run time for the initial charge dose.

Quick Setup: Probeless Conveyor Mode - Recharge and Rinse

Recharge Speed and Rack Time

Configures recharge speed and rack timing.

Recharge Frequency and Run Time

Sets recharge interval and run time.

Rinse Speed and Delay Time

Configures rinse pump speed and delay time.

Quick Setup: Probeless Conveyor Mode - Sanitizer and Counters

Sanitizer Operation and Speed

Configures sanitizer operation and pump speed.

Sanitizer Run Time

Configures the run time for sanitizer operation.

Counters for Initial Charge, Recharge, Rinse

Displays and resets cycle counts for various functions.

Quick Setup: Probeless Conveyor Mode - Final Settings

Sanitizer Counter and Wash Reset

Displays sanitizer counter and allows wash count reset.

Access Code Change and Standby Settings

Allows changing access code and configuring standby mode.

Link Signals and Language Settings

Links rinse/detergent signals and sets the display language.

Quick Setup: Probeless Conveyor Mode - Final Selection

Final Operating Mode Selection

Allows final selection of Probeless Conveyor, Probe, or Door mode.

Probeless Conveyor Programming Conclusion

Indicates the end of the Probeless Conveyor setup process.

Priming, Maintenance, and Cleaning

Pump Priming Procedure

Guides on how to draw chemical into the pumps.

Service Intervals

Recommended schedule for pump tube servicing, calibration, and replacement.

Device Cleaning Instructions

Advises on how to clean the unit safely.

Replacing Peristaltic Tubing

Peristaltic Tubing Replacement Guide

Step-by-step instructions for changing the pump tubing.

Troubleshooting Common Issues

Power and Display Issues

Troubleshooting for unit not turning on or display not illuminating.

Pumping and Chemical Dispensing Problems

Addresses issues with pump initiation and chemical flow.

Alarms, Indicators, and Accessories

Explains common alarms and accessory recognition issues.

Screen and Access Code Issues

Troubleshoots frozen screens and pin code acceptance.

Connecting a Third Pump (Q100)

Third Pump Connection Procedure

Step-by-step guide to connecting the Q100 third pump.

Connecting the Probe

Probe Connection Guide

Details the steps for connecting the probe and its buzzer.

Technical Specifications

Product Specifications Overview

Details electrical, motor, pump, enclosure, and weight specifications.

Product Dimensions

Q200 & Q200 S Dimensions

Provides physical size measurements for these models.

Q300 & Q300 S Dimensions

Provides physical size measurements for these models.

EU Declaration of Conformity

EU Directives and Standards Compliance

Lists covered directives, product compliance, and standards.

WEEE Directive Information

WEEE Disposal Instructions

Information for environmentally sound disposal in various regions.